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Contemporary Trends in Local Government

Contemporary Trends in Local Government. John and Carol Nalbandian. Getting Started. List two new ways you conduct your business today compared to five years ago in areas like finance, budgeting, HRM, performance management, service delivery, application of technology.

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Contemporary Trends in Local Government

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  1. Contemporary Trends in Local Government John and Carol Nalbandian

  2. Getting Started • List two new ways you conduct your business today compared to five years ago in areas like finance, budgeting, HRM, performance management, service delivery, application of technology. • Compared to five years ago, what are two new or different ways that you engage citizens?

  3. Contemporary Trends • Modernizing the organization • Citizen engagement

  4. Modernizing the Organization • Connecting administrative processes to strategic goals • Integrating personnel and financial systems • Organizing around problems, not departments and hierarchy • Decentralized decision making for timely response • Market orientation including privatization • GIS/GPS activities and Internet-based innovations • Results-based & quality-based performance measurement and bench marking • Goal-based performance appraisal • Performance budgeting • Resident as customer

  5. Citizen engagement • Engaging citizens in administrative processes • More emphasis on expressions of direct democracy • More emphasis on neighborhoods as the base unit of the community (de facto governments) • More accountability and transparency with citizens • More communication and education • Devolution of tasks and partnerships with other non-governmental sectors – private sector, non-profit sector, faith-based organizations

  6. The Challenge Between Trends • How do we use the techniques of modernization to build unique communities?

  7. Critical Gaps

  8. Bridging the Gaps • Citizen driven performance measures • America Speaks • Lewisham Citizen Panels • Citizen survey used to develop policy initiatives • Web initiatives that facilitate public meetings

  9. These skills add value 5-10 yrs (NLC 2004) • Facilitate civility, engagement, preservation and creation of community • Engage in facilitative decision-making • Channel divergent interests into community good • Desire to utilize citizen advisory groups • Learn and comprehend issues and choices • Doing what is right • Facilitate regional problem solving

  10. Value of the Bridges • New infra-structure connects political acceptance and administrative feasibility—carrying capacity to make collective decisions • Forums for deliberation • Bring public values into the mix

  11. Summary • Two trends—modernizing and community building • Gaps created between administrative feasibility and political acceptability • Roles that add value are facilitative • Public values are crucial and must be conveyed in the work of public officials or they will be absent.

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