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Volunteer Training

Volunteer Training. Organizational Preparation Volunteer Recruitment Volunteer Reporting. Volunteer Requirements.

joelle-beasley
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Volunteer Training

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  1. Volunteer Training Organizational Preparation Volunteer Recruitment Volunteer Reporting

  2. Volunteer Requirements • Volunteer Generation: AmeriCorps members will recruit a total of 475 new volunteers for projects and tasks related to homelessness. Each member must recruit a minimum of 25 new volunteers throughout the course of the service year. All new volunteers will be trained by members in order to increase their knowledge of the causes of homelessness. Of this 475, 380 (80%) must demonstrate an increase of knowledge concerning homelessness in the State of Michigan. This will be measured using a pre- and post-survey. Members must participate in at least one volunteer generation/recruitment project per quarter and enter data for this measure into OnCorps.

  3. Training Topics • Organizational Preparation • Needs assessment • Buy-in • Creating volunteer roles • Volunteer Recruitment • Volunteer Reporting • Volunteer motivations • Volunteer screening and orientation • Volunteer management

  4. 10 Steps to Designing a Volunteer Program

  5. Organizational Preparation Before volunteers can work for you, you have to work for your volunteers

  6. Needs Assessment Program Development Determine volunteer necessity (wanting versus needing) Consider questions such as: What is the timeline? How long? Will the position(s) require training? Will the position be meaningful? Will staff be available? How big is the project and how many volunteers?

  7. Instances of Volunteerism May include: Community Projects (MLK Day, 9/11 Day of Service, etc.) Project Homeless Connect Fundraising (limited to AmeriCorps standards) Food distribution Mentoring youth Building projects Life Skills Classes Driving Event registration General labor Teaching/tutoring And much, much more.

  8. Gain Buy-In Secure staff support! Discuss staffing gaps Brainstorm Get educated on agency policies and procedures (Risk Assessment) Keep them in the loop

  9. Project/Position Description Communicating Expectations Project Title: Supervisor: Position Description: Qualifications: Training:

  10. Example • The family shelter you serve has a playroom that is dark, dingy, and generally dirty. The toys are so tangled that no one can play with them and many are broken. Kids are sent to the playroom to give their parents some time alone in the evenings, but they rarely spend time there, complaining of being bored. The staff of the shelter are busy – there are too many families in need and not enough time in the day. There is some money, donated by a community member, to paint the room and buy organizational shelving, but members of the staff have been too busy with daily responsibilities to do so.

  11. Program Development Scenario: Steps: Needs assessment Talk with paid staff Set expectations Create a written position description • Dingy and possibly dangerous playroom • Limited staff time • Organizational resources

  12. Example Position Description Project Title: Revitalized Playroom Supervisor: Head of Children’s Services (include name and necessary contact information) Description: Sort and organize toys, discarding broken ones; clean the playroom including mopping and dusting; paint the walls in a professional manner with sharp lines and a drop cloth. Qualifications: Experience painting preferred Training: none

  13. Recruitment Strategy Where do I look? Traditional pools Volunteer centers, retired and senior volunteer programs, schools and colleges, churches, etc. Nontraditional pools Current and former clients, families of clients, unemployed people, donors, interns, etc. What do I say? Be specific about the position and expectations Tailor recruitment messages to motivations and audience Provide contact information How do I act? Always be recruiting Attitude is everything Personal invitations Be a good host

  14. Start Recruiting Give yourself enough time Advertise the position Exercise your creativity

  15. Volunteer Reporting Report, or it didn’t happen. Why report? AmeriCorps performance measurement (25 volunteers) Funders/donors Multiplier effect Campaign to End Homelessness Volunteer Appreciation Skill/Resume builder

  16. Steps to Reporting Volunteers Volunteer applications Sign-in sheet Intake and Exit survey Change in Knowledge OnCorps reporting

  17. Contact Information Michelle Adams AmeriCorps Member Volunteer Coordinator phc@mihomeless.org (517) 853-3887 Shanelle Oliver Program Director soliver@mihomeless.org (517) 853-3897

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