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CitiBankLeadership CouncilJanuary 12, 1999“Using Aid (and the Aid Office) to Secure (and Retain) Enrollment”Dr. Keith JepsenNYU Director, Financial Aid(www.nyu.edu/financial.aid)Adjunct Assoc. Professor of Higher EducationGraduate School of Educationcourse: “Financing Higher Education”(www.nyu.edu/classes/jepsen)
Financial Aid at NYU • Form -- the process • Formula -- who gets what • So What? -- discussion
Financial Aid inNewYork and at NYU“Form”--the process • cIcu (www.nycolleges.org) • Department of Ed: FAFSA (www.fafsa.ed.gov) • NYSHESC (www.hesc.com) • Project EASI (www.easi.ed.gov) • New York Mentor (www.xap.com/xapWWW/DesignStudio/NewYork) • Access America for Students (www.nyu.edu/financial.aid/access_america.html) • NYU -- options, etc. (www.nyu.edu)
Financial Aid inNewYork and at NYU“Formula”--who gets what • Federal methodology for Family Contribution (ifap.ed.gov/csb_html/efcform.htm) • TAP grant eligibility (www.hesc.com) • School packaging -- straight FM
So What? • Very targeted matrix approach to packing. • Much gapping --- (for lower-ranked students). • Use private loans extensively ---including international. • Student Services Center. • “Customer Services” matters; CSRs seeing students, not paper. • No forms --- FAFSA on the Web --- imaging coming • 1 % verification --- don’t hassle customer --- people tell the truth
So What? • More “distance learning” coming (“NYU On-line, Inc.”). • “Point-and-click” customers (and staff) --- OFA web site (www.nyu.edu/financial.aid) --- Private OFA site (PPDs) (confidential!!) • ELM • Clearinghouse • “Intervention” Scholarships