Skills for All Understanding your role as a Skills for All Training Provider Friday 4 May 2012

1. Skills for All Understanding your role as a Skills for All Training Provider Friday 4 May 2012

2. Enrolment and Payment Process

3. Enrolment and Payment Process

6. Step One: Student checks eligibility

9. Eligibility calculator

12. Student searches for a course

13. Student searches for a S4A Provider

14. Enrolment and Payment Process

15. Student Enrolment • At enrolment, S4A provider must verify student eligibility criteria including: • Age • Citizenship / Residency / Visa • Employer location (if student's residence is not SA) • School enrolment. • This will be done via self-declaration • Eligibility criteria exemptions will be on a case-by-case basis and can be requested through the Skills for All Infoline • S4A provider must ensure that student consents to use of information • S4A provider must also ensure student meets any course entry requirements and that there is a place available

16. Visa Categories • Individual must either live or work in South Australia and be an Australian or New Zealand citizen, or a permanent Australian resident or the holder of a state sponsored visa on a pathway to permanent residency. • If a holder of a state sponsored visa on a pathway to permanent residency, will need to hold a visa from one of the following sub-classes.

17. Information privacy • Skills for All Training Providers will be contractually required to collect student details and any changes to student information during the creation of the student profile and the training account. • Through enrolment processes, Skills for All Training Providers must ensure that each student has agreed to the terms and conditions of receiving a government funded training place and consented to use of student’s information. • Skills for All Training Providers in the first instance will be required to retain a hard or electronic copy of each student’s consent

18. Enrolment and Payment Process

19. Vocational Education and Training Application (VETA) • VETA is the information system used to record a student enrolment in a S4A course, record current and previous training activity and view detail of payments for completed training under Skills for All. • System elements: • Student search • Create student profile and number • Create training account • Edit training account • Student history • Payment

20. Student profile and number • Every student will need to have a Skills for All student number. The Skills for All Training Provider will need to create this number by completing the following mandatory fields in VETA: • First name • Last name • Gender • Date of birth • Suburb and postcode • Email or mobile number • The creation of a Skills for All student number is the first step in accessing subsidised training. Once generated, the number is perpetual, and is used to reconcile the following: • A student profile; • A training account (created for each subsidised course a student undertakes); • The student’s training history record; and • The Skills for All Training Provider’s claim for payment.

21. Student profile and training account • A student profile contains information required to identify a student, and to facilitate a search for that student, within VETA. • A training account is established for each subsidised course a student undertakes. A student may have multiple training accounts. The training account contains information required to calculate the payment, based on: • Subsidy type; • Course information, including delivery hours, course fees and bridging units; • Highest level of education previously achieved; • School status, employment status, residency type and concession • Personal information (first name, last name, gender, date of birth) from the student profile and the Skills for All student number are automatically populated in the training account.

22. Payments • Once a training account has been created, payments are triggered based on resulted units of competency. • Providers will upload AVETMISS data to STELA, (at minimum quarterly, but may do this as often as they like to build their claim for payment). • Twice a month AVETMISS data (claims) will be uploaded and reconciled against the training account and paid. • Payments claims will be calculated on the first and third Wednesday of each month. • Providers will be able to view: • Claim status, claim breakdown and payment status; • Errors within claims (which they can fix in their AVETMISS data and re-upload for the next payment run) • The first payment run will occur in August 2012.

23. Transition arrangements • Existing apprentices and trainees who are being trained by a Skills for All Training Provider in Skills for All courses will have their information pre-loaded into VETA. Training accounts do not need to be created for these apprentices and trainees. • Skills for All Training Providers will be required to input additional information not currently captured within DFEEST systems, such as: • Concessions; • Bridging Units. • Existing apprentices and trainees who are not being trained by an approved Skills for All Training Provider will continue to be managed under current arrangements through ATIS. • All students funded under PPP will continue to be managed under current arrangements through VERA.

24. Marketing and communications • Skills for All Training Providers will only be able to use the approved branding once they have signed a Skills for All Contract; • Skills for All Training Providers must ensure that: • Consistent messaging is used in all materials; • Student course fees and incidental fees are made clear upfront; • They state that they are an approved Skills for All provider in all promotional material; • They adhere to the Government of South Australia Branding and Marketing Guidelines • Prior to signing the contract providers may promote Skills for All generally.

25. Quality assurance and compliance • DFEEST will monitor the performance of a Skills for All Training Provider at course and system-wide level through standard AVETMISS reporting and the VETA system. • Monitoring of actual activity compared with application process • Duration of delivery of training • RPL and no of attempts • Completions •   Contract compliance • Working with ASQA and sharing information • If grounds exist, contract will be terminated.

26. A Single Point of Contact • The Skills for All website (www.skills.sa.gov.au) provides a single point of reference for career and consumer information relating to training in South Australia. • The Infoline (1800 506266) provides a single point for telephone enquiries about DFEEST services and programs for training providers, individuals, employers and industry • Individuals who make enquiries directly to the Infoline will be referred to the relevant S4A providers • Email: skillsforall@sa.gov.au

27. Timelines • 30 April 2012 onwards – Approval of training providers • W/c 21 May 2012 – Marketing campaign commences • Television commercials • Print • Radio and other • June 2012 – System training • 2 July 2012 - Enrolments commence

28. QUESTIONS

29. Skills for All – VETA Vocational Education and Training Application

30. Skills for All - VETA • System Elements: • Student Search • Create Student Profile and Number • Create training account • Edit training account • Student history • Payment

31. Student Search Search for existing student Mandatory fields First name Last name Date of birth When an exact match is found

33. Student profile and number

34. Create Student Mandatory fields First name Last name Gender Date of birth Suburb Postcode 1 contact field. Either email or mobile phone. This is for notifications about changes to the student profile and training account activity.

36. Create Training Account Mandatory fields Student name (will be pre-populated from student profile) Subsidy type (will be training subsidy for individuals) Is student still at school? If Yes, school based training type (TGSS or undertaking Apprenticeship and Traineeship) Employment details If employed – employer postcode If ‘unemployed’ – Centrelinkcustomer reference number (CRN) and benefit expiry date Concession details Residency type & visa if applicable Highest level of education achieved Qualification and bridging units Delivery hours and cost Training start and end dates RTO student id

37. Training Account Search for existing students and select to Create Training Account

38. Training Account Verify Student Student details will populate from student profile Residential address needs to be re-entered for each training account If school status is yes, will need to indicate training type

39. Training Account • Verify Student • Employment Details • Employed • - provide employer postcode • Unemployed, • - provide Centrelink customer reference number (CRN) and Centrelink benefit expiry date • Concession Details • - Health Care Card • - Pensioners Concession Card • - Veterans Affairs Concession Card • and Concession Expiry date • Prisoner Concession – eligibility criteria apply

40. Training Account • Verify Student – continued • Residency Details • - eligibility criteria apply • if select ‘visa holder on pathway to permanent Australian residence’ will need to select visa sub-class • Educational details • - forms part of the eligibility criteria for the Training Account

41. Training Account Qualifications This is where you select the qualification the student is enrolling in. You will only see qualifications on your approved scope as Skills for All provider.

42. Training Account Add Bridging units You can search and select bridging units A maximum of 5 can be included in the training account as part of the students’ studies. Bridging units can be added at any time.

43. Training Account Information Course fees and training information - Minimum and maximum course fees apply Delivery location - predominant location course is delivered from - note, location loading is separately calculated for each unit of competency from AVETMISS data RTO’s internal unique ID for student is used to match for payment

44. Training Account • Submit training account • System checks on eligibility will run at this point

45. Search for Training Accounts

46. Edit Training Account

48. QUESTIONS