Company Overview

1. Company Overview February 2014

2. We are a publicly listed ICT consulting company We combine exceptionally talented people with proven methods to deliver solutions that enable our clients to increase revenue & EBIT and improve customer satisfaction and engagement • We are an ASX listed ICT consulting services company that has provided professional services to S&P / ASX 200 corporations and government bodies in Australia and Asia for over 20 years. • We are a client focussed, practice led organisation. • Our practices: • group our capabilities in a way that optimises engagement with clients • integrate and work as “one rxp” when we engage end to end services • structured to support optimal delivery while providing our staff with career progression and learning opportunities Strategic Advisory Services Business Intelligence & Information Management Business Process Optimisation Enterprise Service Management Project Services Infrastructure and Cloud Services Integration Web & Mobile Development Change & Communications Often the most simple answer to the problem is the best. We consider project challenges from a holistic and multiple perspectives. Our technical depth and insight will ensure you make the right technology & process choices. The right team, at the right time, achieving value sooner. Unashamedly clever thinkers We build each delivery team based on cultural fit, business & technical domain knowledge, career development, location, duration and availability. Our collaborative approach forms real partnerships and delivers greater results, together. Customers choose us because together we unlock and optimise the business value of every client we represent. We have shared values and proven proprietary methods which empower us to achieve great deeds. Specialists in the areas you need Each practices have specialist and deep domain expertise in the areas our clients request most, getting runs on the board faster. Clever thinking is inherent in our approach. Our Transpire delivery framework is aligned to leading and emerging industry standards, Our methods ensure that we progress down the most optimal route with the right preparation. Large teams can create complexity and overhead. We allocate small teams of highly skilled professionals to deliver outstanding results. Our incremental delivery approach ensures that value is delivered sooner. Methods that lead the way to the right outcome Small teams, great people, guaranteed Hong Kong Tel: +85 2 2529 2238 Sydney Tel: +61 (0) 2 9252 9252 Melbourne (Head Office) Tel: +61 (0) 3 8256 4855 Canberra Tel: 1300 251 165 Brisbane Tel: +61 (0) 7 3010 9799 Malaysia Dubai Offshore Facility Offshore Facility

3. We provide services from strategy & planning to delivery and run Align, Plan and Organise Deliver, Support and Maintain Build / Acquire and Implement

4. Some of Our Clients Communications Banking & Financial Services Insurance & Superannuation Retail & Consumer Goods Media & Entertainment Healthcare Government Mining Energy and Utilities Education

5. Our Partners

6. Our Practices

7. Strategic Advisory Services 1. Challenges 3. Value Proposition We help you leverage technology and smart sourcing to drive substantive and sustainable improvement in business performance Real business value is achieved by focussing on: Governance Execution Market Perception Strategy 5. Success Stories 2. Offerings 4. Differentiators • Industry Thought Leaders: We provide you with access to recognised industry thought-leaders. We operate with leading technology and business practices. • Reliable delivery: Our team has a track-record of delivery. Our senior practitioners have an average of 20 years of experience. We know how to get things done. • Innovation: our Transpire delivery framework brings the latest thinking and emerging practices and innovation into a pragmatic and iterative approach.

8. Project Services 1. Challenges We reduce risk; achieve successful project outcomes; and improve customer satisfaction, and leave our clients more capable. 3. Value Proposition • A study by the Standish Group in 2012 revealed that over 85% of projects did not achieve project goals. RXP have observed the following challenges consistently across our client base: • Lack of tracking and visibility of agreed benefits; • Difficulty sourcing and sustaining appropriately skilled professional project management resources; • Bureaucratic / high overhead PM methods and processes that lack agility (flexibility and velocity on a stable platform) and the inability to respond quickly to changing business requirements; • Poor stakeholder relationship management; • Poor visibility / transparency of the real project status; and • Lack of practical risk management. • By allocating the right consultants to the right projects and supporting them throughout, with the appropriate frameworks and assets, RXP have demonstrated significant success in improving delivery outcomes and customer satisfaction. • This is achieved through: • Introducing agility (flexibility and velocity on a stable platform) to your project delivery via the introduction of agile project methods. • Providing a high performance scalable and cost effective project management resource base • Improving delivery timeframes, visibility, decision making, and overall engagement and collaboration. • Establishing project delivery frameworks that are scalable and adaptable to your portfolio, and will drive continuous strategic and tactical improvements. Success rate of projects delivered using agile techniques Up to 300% AGILITY = flexibility + velocity on a stable platform 2. Offerings 5. Success Stories 4. Differentiators • Right Team at the Right Time: Average consultanthas over 10 years of project management experience; our practice has collectively hundreds of person years of experience. People provided when you need them. • Proven Methods: We provide a pragmatic, robust and repeatable delivery framework with supporting assets enabling our consultants to focus on project outcomes and delivering value. • Clever thinking is inherent in our delivery approach: our Transpire delivery framework is aligned to leading and emerging industry standards such as lean and agile. • Our methods ensure that we progress down the most optimal route with the right preparation.

9. Business Intelligence & Information Management 3. Value Proposition We improve business performance through the timely delivery of trusted information. 1. Challenges Effects of improving data management Up to 49% Productivity increase Up to 14.4% Increase in Sales per employee • Organisations are drowning in a sea of data, this is only going to continue to grow – data and information management capabilities are an ongoing business need and expectation. • Business Intelligence and Management projects have historically been too big, costly and slow to deliver – RXP focus on lean/agile solution delivery with continuous drops of business value • Business challenges with data include: • Business management and trust in information – risk exposure and business understanding of information requirements and assets… financial governance combined with data governance… • Effective definition, integration and sharing of critical data assets –> value of master data • Bringing data together so the business can understand performance across specialised functional systems and into the business process and value chain • Allowing the business to effectively engage with their data, automate repetitive tasks and standard reporting, have business analysts spend 90% of their time analysing information instead of sourcing and assembling it • Fast moving business lifecycles including merging & separating systems, systems replacement, business transformation –> the definition, stewardship, transformation and delivery of data to new platforms. • We deliver information management and business intelligence solutions that add value to your business, we work with our clients to identify and focus effort on the shortest time to high value outcomes while implementing strategic solutions. • Our BI and IM solutions enable our clients to: • Manage and trust their data: Establish business ownership, knowledge and trust in data assets. Ensure regulatory and corporate compliance. • Strategically use their information: Establish data and information strategy to support your business objectives, execute on a roadmap of value adding activity. • Deliver better services: Deliver a better customer experience, manage your products, customers and operations, optimise processes and develop stronger business insights. • Improve efficiency and reduce cost: Improve the quality and lower costs to perform operational transactions, integrate data across business systems and deliver better reporting and analytics • Make better operational and strategic decisions: Improve the quality, availability and capability of business reporting and analytics. • *Source: Measuring the Business Impacts of Effective Data – study by the University of Texas at Austin of 150 Fortune 1000 firms 5. Success Stories 2. Offerings 4. Differentiators • Right Team: Our consultants are trained and certified IM and BI professionals. • Lean and Agile Focus: We deliver value on critical data domains in your business, our goal is to apply lean principles and practices to deliver quickest time to value and maximum bottom line benefit. • Proven Methods: We provide a robust and repeatable methodology with supporting assets across key Information Management disciplines • Strong Partnership: We partner with thought leaders, product leaders and our clients, to deliver successful outcomes

10. Enterprise Service Management Enterprise Service Management 1. Challenges 3. Value Proposition We help you get control of IT and utilise Service Management to gain competitive advantage Lower IT service delivery and support costs leading to higher EBIT Improved service levels leading to higher customer satisfaction Improved competitive advantage through Service Management innovation Proven & tested approach leading to measureable benefits 5. Success Stories 2. Offerings and Capabilities 4. Differentiators • Integrated solution approach we ensure that our solutions encompass the end to end view; people, process and tools in the context of business goals • We understand the steps required to go from chaos to control in IT and elevate IT to empower the business • SaaS offerings: we can provide the benefits of integrated SaaS based monitoring and Service Management solutions • A “base product, plus options” approach to solution delivery means that you can select your service depth and breadth, and change this as your requirements change • Delivery track record: In this business, you’re only as good as your last job – and our last job has always been delivered • We use our technology platforms to consolidate and improve workflow activities and reduce application sprawl

11. Integration 1. Challenges 3. Value Proposition We integrate your systems into a more capable, stable, cost effective and flexible platform. • Integration presents a unique set of challenges. From Old-school style system connectivity that leaves business exposed to the real need to upgrade or improve their business systems, to leveraging existing systems to provide a more dynamic, engaging product to customers on an individual service based approach. • Challenges in particular include: • Real-time system integration • Increasing need to understand key metrics of system interaction • Unlocking point-to-point “developed” solutions that may mean the same business message is implemented multiple times. • Supportability, maintainability and extensibility of inflexible, costly and poorly designed system integration solutions. Realise the value of your integration platform through: Expand Business Capability Increased Re-use Improved Quality Increased Flexibility • We assist businesses seeking to expand the system support of their business through connectivity between systems and processes to drive out value to their customers in the following ways: • Understand the relationship between a business’ data and the logic needed to process it effectively, quickly and accurately to meet increasing technology and quality demands. • Appropriately control and seek to uplift quality delivery aspects within a business and potentially within a delivery team. • Deliver high-quality integration solutions that focus on potential re-use opportunities as well as leveraging frameworks and approaches. • Increase the flexibility of the integration components by architecting and designing solutions that allow for a flexible deployment and support & maintenance model. • The above technology approach allows business to: • Leverage and drive value from the investment in Integration Technical Platforms. • Expand reach of the capability of the business by exposing business processes through multiple customer channels. • Rapidly respond to business change and new opportunities 2. Offerings 4. Differentiators 5. Success Stories • Right Team: Average consultanthas over 7 years integration experience in a team with hundreds of combined person years of experience • Strong Partnerships: Leveraging strong partnerships in the integration space with vendors, including delivery management, quality assurance and governance of delivery onto their platforms. • Integration Thought Leadership: We have a proven history in delivering high-quality long-term integration projects for our clients. We are called upon to provide best-of-breed approaches on B2B and ESB solutions. • Full Lifecycle management: We manage the full cycle of integration development from analysis to support to ensure the long term viability of the integration platform.

12. Infrastructure & Cloud Services 1. Challenges We help select and deliver leading edge cloud solutions that increase revenue, reduce costs and increase your customer satisfaction. 3. Value Proposition • With the proliferation of public cloud solutions, clients are struggling to keep pace with today’s technology offerings. • Challenges in particular include: • Many organisations view cloud as a means to transform their business and deliver cost benefits, however have valid concerns about security and vendor lock-in; • How an organisation should be structured to best support services operating in a public cloud environment; • What cloud service(s) is most appropriate for a business requirement; • Organisational IT skills are not experienced with the latest cloud technologies, thus apprehensive about their adoption; and • Adoption of new technologies during uncertain economic conditions. On-demand OPEX models for infrastructure Deploy infrastructure in regions across the globe to mitigate end user latency Provide true end-to-end service offering across application and infrastructure • Organisations that can leverage cloud solutions will benefit from pay-for-use models that eliminate CAPEX expenditure, and technology refresh cycles. • In particular: • Reduction in CAPEX with the use of on-demand computing solutions; • Improved user application response times, additional system capacities and predictable systems behaviour under peak loads. • Unleash innovation with access to on-demand IT services, free up capital and resources to invest in value creation activities. • Easily configure robust high availability and disaster recovery solutions by leveraging global cloud regions; • Provide unlimited compute and storage capacity. Scale up or down on demand; • Support client infrastructure from start to finish; • Reduce data centre footprint. 5. Success Stories 2. Offerings 4. Differentiators • Right Team: Consultants have over 15 years of enterprise experience, and vendor certified in multiple technologies • History of Delivery: In this business, you’re only as good as your last job – and our last job is always delivered. • Leading Vendor Partnerships: We partner with the leading technology vendors to ensure our solutions align to best practice, and take into consideration the latest vendor offerings. • Relationships: RXP pride ourselves on maintaining long term relationships with our vendors and clients to ensure the necessary support is always available to meet our clients’ ongoing requirements.

13. Web & Mobile Development 1. Challenges We deliver leading edge mobile and application solutions allow you to connect with your customers 24 hours a day. 3. Value Proposition • As mobile devices become a mainstream delivery channel, clients are wanting to transform their existing applications to become mobile compatible. The RXP Application Development practice can assist clients in transformation existing applications to be mobile aware with the use of the latest vendor technologies. • Challenges in particular include: • What mobile development technology should an organisation adopt with the proliferation of Android, iOS and Windows mobile devices; • Can development environments be hosted effectively in the cloud; • How does UX/UI design differ from traditional web based development; • Costs associated with supporting a mobile channel We Know Mobile We are a leading developer of enterprise-ready applications on: iOS Android Windows • From initial concept and requirements analysis to the architectural design, development, testing and implementation stages of your applications, our design development team has led and managed the development process in complex, highly transactional solutions • Cost effective application developments will allow organisations to quickly leverage the benefits of mobility, and exploit the proliferation of mobile device technology. • In particular: • Broad exposure of organisational services with the use of mobile solutions; • Modernise application portfolio with the latest user experience (UX) and user interface (UI) designs applied to legacy systems; and • Support application programmes from start to finish. 5. Success Stories 2. Offerings 4. Differentiators • We are able to deliver “turn key” application solutions or alternatively work with your development team to ensure successful delivery. • We have extensive J2EE experience and conform to industry best practices for J2EE & Application Platform Servers like IBM WebSphereand JBoss. • We have consultants who are certified in database, systems, development and architecture of Microsoft products. We have delivered many medium to large projects using Microsoft .NET framework and Windows platform. • We have developed and integrated multiple mobile applications based on the IOS and Android platforms to deliver user friendly business solutions for tablet and mobile phone devices. • We have extensive knowledge and experience in the major universal Web 2.0 standard technologies such as HTML 5, XHTML and XML.

14. Change and Communications 1. Challenges We work with your people to ensure they are engaged, informed and ready to adopt change initiatives and optimise ROI. 3. Value Proposition • Managing and leading change effectively is a critical element of projects meeting their defined objectives. Benchmarking studies show a direct correlation between effective change management and project success (Prosci, 2013). • Challenges include: • Ensuring there is a clear vision for the change program; • All impacted stakeholders understand why the change is needed; • Executive stakeholders understand their role in leading change; • Building awareness and desire for the change; • Managing resistance from key stakeholders; • Building momentum for the change; • Managing change in an agile delivery environment; • Presenting information in the way that people understand it; • Allowing time for the change to be embedded and becoming part of the company culture. • Engaging RXP for your change and communication needs will result in a greater success rate for change initiatives,: • Increased capability to lead change as we focus on ensuring your people can lead and execute change; • Greater ROI through more motivated staff and quicker adoption of change; • Reduced Risk by effectively managing pockets of resistance and stakeholder expectations; • Aligning values and practice by ensuring change is managed in line with your commitment to your people; • Greater Insight of your organisation and what makes it tick; • More responsiveness as we help build a culture that is conducive to change. Blah Blah 2. Offerings 4. Differentiators 5. Success Stories • Solid experience in large scale change and communications programs across Brisbane, Sydney, Australia and Asia Pacific. • Ability to add value through our commitment to bring ‘more than great people’. We focus on sharing and building our combined change and communications IP, methods and practices in an agile environment. • Extensive experience in shared services and centre of excellence establishment and operation. • Using leading edge technologies (gamification, low cost video, interactive infographics) to ensure your message is heard and understood. • Clever thinking is inherent in our delivery approach as we bring together leading and emerging techniques and pragmatism, ensuring that we progress down the most optimal route with the right preparation.

15. Business Process Optimisation 1. Challenges 3. Value Proposition We streamline operations and increase customer engagement and reach through a superior experience. • In tough economic times, improved customer acquisition and retention processes are vital for success. • Organising are facing significant challenges to survive and grow: • Competitive marketplace has demanded greater innovation when signing up customers online • Driving cost reduction and eliminating manual processes. • Delivering information across channels in a secure environment • Complexity associated with integrating back end systems, database and applications • Increase demand for environmentally responsible solutions (in Australia only 11% of paper is recycled) while sustaining business value. • We help you reduce costs by integrating your documents, people and processes – the result is: • Improved customer acquisition: online documents are easy to use – intuitive and customised – eliminating time-consuming and error prone, paper-based processes and improving response and cycle times; • Improved customer retention and service with personalised, automated customer interaction processes and automated collection and processing of information; • Reduced paperwork with your paper-based processes now automated and online you can realise significant cost savings by eliminating printing, distribution and paper-based storage costs; • Improved efficiency and accuracy through automation of internal workflows; data capture and loading; and interaction/integration with existing core business applications and infrastructure; • Improved security with digital signatures, document encryption and access control; and • The capacity to respond, adapt and comply with ever-changing regulations. Blah Blah Design & Implementation of Technology enablers driving real outcomes in meeting Business First Principles of: Increased Revenues Reduced Operational Costs Enhanced Customer Experiences All the while building toward Brand Integrity and Brand Awareness 2. Offerings 4. Differentiators 5. Success Stories • Integrated End to End Solutions that work with everything: Empowers organisations to increase their reach and communication with customers, constituents, partners and employees to reach everyone across platforms, desktops and devices.. • Deep experience: With over 300+ clients across Asia Pacific who have used our services, our reputation speaks for itself. • Clever thinking is inherent in our delivery approach: our Transpire delivery framework, based on over 25 years of experience across 300+ customers means less complexity and optimum implementation.