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Toyota's Georgetown, KY plant employs a rigorous eight-phase selection system to ensure the hiring of the best candidates. This process begins with effective advertising and recruitment, followed by a detailed orientation and application process. Candidates undergo technical skills assessments through written tests like the GATB, leading to assessments in interpersonal skills and problem-solving via simulations. Leadership abilities are evaluated through an Assessment Center, and technical performance is specifically assessed for maintenance roles. The selection culminates in thorough interviews and health assessments, ensuring an optimal workforce.
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“Choosing the Right People” • Toyota’s selection system for Georgetown KY plant followed eight phases • (1) Advertising and Recruitment • (2) Orientation and Application Process • (3) Technical Skills Assessment • Written tests (including GATB, highly validated test of cognitive ability and psychomotor skills; Job Fit Inventory, assesses motivation to work in highly participative environment) • Top 10 percent advanced to next phase
“Choosing the Right People” • (4) Interpersonal Assessment Center • Four simulations (eight hours) • Teamwork simulation • Measures how well participants make and implement decisions using people, materials, and money • Group discussion exercise • Assesses interpersonal and communication skills • Problem-solving exercise • Assesses decision-making skills • Project T • Evaluates quality of output, speed, and ideas for improvement; measures mfg assembly ability and work tempo • Top performers on GATB and IAC moved to next phase
“Choosing the Right People” • (5) Leadership Assessment Center • In-basket exercise • Measures ability to delegate responsibility, write letters, and study reports • Ee development exercise • Assesses training and counseling abilities • Scheduling exercise • Ability to develop and revise work schedule • (6) Technical Performance Assessment • For maintenance applicants • (7) Toyota Assessment • Interview • (8) Health Assessment • Drug and alcohol test and physical exam • Source: HRMagazine, March 1990