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Kentucky State Parks Pre-bid Conference Property Management System Point-of-Sale System. Kentucky State Parks Facilities to be managed by PMS & POS:. 17 Resort Parks with 890 lodge rooms and 304 cottages. (PMS) 17 restaurants and 3 cafeterias (POS). 16 golf courses (POS).
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Kentucky State Parks Pre-bid Conference Property Management System Point-of-Sale System
Kentucky State ParksFacilities to be managed by PMS & POS: • 17 Resort Parks with 890 lodge rooms and 304 cottages. (PMS) • 17 restaurants and 3 cafeterias (POS). • 16 golf courses (POS). • 29 campgrounds with nearly 2,400 campsites (PMS). • 80 meeting rooms (PMS/SAC). • 20 gift shops and kiosks (POS). • Other retail outlets (POS).
PMS/POS Background • KSP implemented VisualOne PMS for lodge/cottage reservations and group sales in 2001. • KSP implemented ReserveAmerica for campground reservations in 2005. • KSP implemented Micros POS at resort park restaurants in 2006. • KSP currently does not have POS systems for golf, gift shops, and other retail outlets.
Current PMS/POS Limitations: • Current PMS is not a “multi-property” PMS. • Current PMS is not interfaced with credit card systems. • Current PMS is not interfaced with POS systems. • Current PMS has very limited marketing functionality. • Current PMS has very limited online reservations functionality. • POS is currently implemented only in our restaurants.
What We NEED: • A cloud-based (vendor hosted) Enterprise-level Multi-Property PMS to manage lodge rooms, cottages, and campgrounds. • Ability to manage and report on properties as a whole. • PMS interfaced with other automated systems: credit cards, POS, electronic locks, etc. • PMS with strong marketing functionality. • PMS with strong online reservations functionality. • PMS must include full-featured Sales and Catering system. • POS to manage restaurants, cafeterias, golf pro shops, gift shops and other retail outlets. • Onsite installation and training for PMS & POS. • STRONG ongoing 24X7 technical support options for PMS & POS.
Proposed Funding Model: • Pay-as-we-go: Vendor will collect a percentage of sales each month for PMS & POS systems. • Vendor may collect a higher percentage of sales during year 1 to cover overhead (installation, training, etc.).
Points of Discussion: • Comments, Q & A: PMS Functionality • Comments, Q & A: POS Functionality • Comments, Q & A: Combined RFP for PMS & POS vs 2 separate RFPs. • Comments, Q & A: Proposed funding model. • Other questions.
DiscussionPMS Functionality • Cloud-based, vendor hosted • Multi-property PMS with enterprise management and reporting • Centralized reservations?, central guest database • Extensive reporting functionality • Strong online reservations functionality • Integrated or interfaced Sales & Catering system • Packaging system • Yield management • Marketing functionality • Interfaces – Credit cards, electronic locks, POS • Services – Installation/go-live, 24X7 tech support, ongoing software maintenance and updates
DiscussionPOS Functionality • Restaurant and retail (golf and gift shops) • Centralized management and reporting • Inventory management • Bar coding • Timekeeping functionality? • Services – Installation/go-live, 24X7 tech support, ongoing software maintenance and updates
DiscussionCombined RFP for PMS & POS KSP prefers to issue a single RFP for both PMS and POS systems. Vendors may sub-contract for services if necessary. We would like to hear your thoughts on this.
DiscussionFunding Model KSP plans to offer a “benefits-based” RFP. This will include a funding model that pays a percentage of sales each month for PMS and POS systems. We would like to hear your thoughts on this.
Discussion Other questions and comments????