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TANDBERG Management Suite

TANDBERG Management Suite. October 2006. Headline Here – Intro or Summary Slide. What is TANDBERG Management Suite? TMS and the TANDBERG Advantage The TANDBERG Management Server TMS + MPS: A winning combination for service providers TMS Differentiators

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TANDBERG Management Suite

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  1. TANDBERG Management Suite October 2006

  2. Headline Here – Intro or Summary Slide • What is TANDBERG Management Suite? • TMS and the TANDBERG Advantage • The TANDBERG Management Server • TMS + MPS: A winning combination for service providers • TMS Differentiators • TMS Exchange Integration versus PLCM Outlook Integration

  3. Systems management • Software Updates • Device settings • Multi-vendor support • Diagnostics, monitoring, notification & reporting TMS • Collaboration Tools • Office Communicator • IBM Lotus Sametime Connect • Web conferencing • Scheduling Tool • Scheduler • Exchange (Outlook) • IBM Lotus Notes • TMS API What is TANDBERG Management Suite (TMS)?

  4. Booking Phonebooks Software upgrade Statistics Booking Phonebooks Benefits: • Support for SOHO/Telecommuters • Centrally manage supply chains and remote workers • Lowers TCO and Accelerates ROI • IPv6 Support • Manage endpoints and infrastructure • Most multi-vendor support in the industry TMS 11.5 – New Features TMS Today New Public address Local address *Remote Support • Software upgrade • Statistics * Requires F5 or latest L4 Software Release

  5. Headline Here – Intro or Summary Slide • What is TANDBERG Management Suite? • TMS and the TANDBERG Advantage • The TANDBERG Management Server • TMS + MPS: A winning combination for service providers • TMS Differentiators • TMS Exchange Integration versus PLCM Outlook Integration

  6. Administrator C-Level Video User TMS and the TANDBERG Advantage

  7. TMS and the TANDBERG Advantage Administrators • Common user interface • Notification • Monitoring • Conference control End User Ease of Use • Scheduling • Call launching • Phonebooks

  8. TMS and the TANDBERG Advantage • IT Administrators • Operational Efficiency • Multi-vendor support • C - Level • Control headcount • Return on Investment

  9. TMS and the TANDBERG Advantage • IT Administrators • Mass actions • Notification • Reporting • C - Level • Control headcount • Return on Investment

  10. TMS at a glance the TANDBERG Advantage

  11. TMS Graphical Monitoring • Real-time Network Monitoring

  12. TMS Conference Control Center • Monitor, control and troubleshoot in real-time

  13. Export to Excel Reporting and the TANDBERG Advantage • Slice and dice usage as necessary

  14. Trend Analysis the TANDBERG Advantage • Track all system usage and identify trends

  15. Administrator C-Level Video User TMS and the TANDBERG Advantage • Trusted tool • Satisfied users • VC as service • Redundancy Option

  16. TMS and the TANDBERG Advantage • Usability • Scheduling and intelligent call launching • Ease of Use = Increased Adoption Rate = Improved ROI • Scalability • Grow network without adding staff • Multi-vendor Support • Visibility • Monitoring/Reporting = Informed decision making • Proactive response to issues improving MTTR • Reliability • Visual communications as a service (telephone, internet) • Visual communications becomes critical business tool

  17. TMS Scheduler the TANDBERG Advantage

  18. TMS Scheduler the TANDBERG Advantage • Web-based self-scheduling • Zero technical knowledge (ISDN? IP? SIP? 384K? MCU?)   

  19. Integration with MS Office Communicator • Click-n-Go Ad-hoc capabilities • Easy to use • Improves productivity • Increases ROI • Point-to-Point or Multipoint • Unifies an organization

  20. Integration with IBM Lotus Sametime IBM Lotus Sametime • Point-to-Point Video Conferencing • Ad-hoc Multiparty Video Conferencing • Extended version support • V 7.0 of ST server/client • V 6.5.x of ST server/client Benefits • Visual Communications easy to use with familiar tools • Technology is transparent to the end-user • Improves user adoption rate = Improved ROI

  21. TMS and the TANDBERG Advantage Enabling familiar applications to launch ad-hoc calls (e.g. Office Communicator and IBM Lotus Sametime) Schedule calls with Outlook and IBM Lotus Notes Transparent Technology = Ease of Use for End-Users Increasing productivity, Unifying organizations and Scaling knowledge Consistent high-quality end-to-end experience accelerating Visual Communications as the preferred communication method

  22. Headline Here – Intro or Summary Slide • What is TANDBERG Management Suite? • TMS and the TANDBERG Advantage • The TANDBERG Management Server • TMS + MPS: A winning combination for service providers • TMS Differentiators • TMS Exchange Integration versus PLCM Outlook Integration

  23. TANDBERG Management Server • The advantages of TMS in a pre-installed server • Ideal for small to medium organizations who require an out of the box solution • Easy to configure and install • Server Details • Windows Server 2003 SP1 Appliance Edition • Hardened OS • IIS 6.0 • SQL Server 2005 Express Edition • Two Flavors • TMS Standard – (Basic install of TMS) • TMS Advanced – (includes Integration Packages)

  24. TANDBERG Management Server • Secure: Pre-hardened OS • Ease of Installation • Reduces need for highly-skilled engineering resources • Most robust management platform in the industry • Supports remote systems (Supply chains, SOHO, Telecommuters) • Manage Endpoints and Infrastructure from one interface • IPv6 Support • Most language support in the industry • Most multi-vendor support in the industry • TMS makes technology transparent = Ease of Use • Ease of Use = Increased user adoption = Accelerated ROI

  25. OR TMS Server vs TMS Software The TANDBERG Management Suite software may be a better solution if customers have a: • Companies with strict server standards • Requiring a specific hardware platform • Current or near-term growth exceeds 100 systems • Server redundancy requirement • Solution: TMS Software

  26. TMS and the Total End-to-End HD Solution Enterprise LAN / WAN TMS MPS Gatekeeper MPS IP Groups Large Customer Site Offices Medium Small Border Controller for firewall traversal Transparent Technology for the end-user Profile 8000 MXP Profile 6000 MXP Edge 1700 MXP Profile 3000 MXP Maestro MXP

  27. TMS and the Total End-to-End HD Solution Enterprise LAN / WAN TMS MPS Gatekeeper MPS IP Groups Large Customer Site Offices Medium Small Border Controller for firewall traversal Transparent Technology for the end-user Profile 8000 MXP Profile 6000 MXP Edge 1700 MXP Profile 3000 MXP Maestro MXP

  28. Headline Here – Intro or Summary Slide • What is TANDBERG Management Suite? • TMS and the TANDBERG Advantage • The TANDBERG Management Server • TMS + MPS: A winning combination for service providers • TMS Differentiators • TMS Exchange Integration versus PLCM Outlook Integration

  29. TMS Enterprise and Service Provider (SP) +A Winning Combinationfor Enterprises and Service Providers

  30. TMS + MPS Target Market • Enterprises with full-time video conference operators • Service Provider (SP) • Organizations providing MCU centric services • Customer with a Video Operations Center (VOC) • All conference scheduling performed on MCU

  31. TMS + MPS for Enterprises and SP’s Current Features: • Scalability: Manage multiple MPS’s • Ease of Use: Participant and Conference templates • Flexibility: Can control over 30 MPS conference settings including: • Participant bandwidth • User Validation (Caller ID, Inbound Password, Outbound Password) • Picture Layouts • And Much More (over 30 specific settings) • Operator Sidebars • Have a sidebar with a participant then place them back in conference • Easy to use: One click sidebar functionality • Automation enables multiple operators to have multiple sidebars

  32. Headline Here – Intro or Summary Slide • What is TANDBERG Management Suite? • TMS and the TANDBERG Advantage • The TANDBERG Management Server • TMS + MPS: A winning combination for service providers • TMS Differentiators • TMS Exchange Integration versus PLCM Outlook Integration

  33. TMS vs LifeSize Control (LC) What LifeSize Will Say… The Truth • TMS manages EP and Infrastructure • LC doesn’t manage LifeSize endpoints • LC only manages other vendor endpoints • TMS has the most multi-vendor support in the industry(Documented 200+ pp) • LC - No Lotus Notes, OC or IBM Sametime integration • LC Outlook integration requires software on every desktop • TMS has 1000+ installations • LC unproven with Beta installations

  34. TMS TMS Competitive Value Drivers • Greatest multi-vendor support in the industry http://www.tandberg.net/support/documentation/api • Global solution for Fortune 500 Companies • Highest language support in the industry (Supports over 15 languages) • TMS = Proven Solution • 1000+ of installations with References • Support for remote endpoints (SOHO/Telecommuters) • Employee Directories, Software Upgrades, Monitoring and Statistics • Manages Endpoints and Infrastructure from multiple vendors • Centralized management and Ad-hoc capabilities are possible at the same time

  35. TMS vs the Competition • Only Management solution that supports IPv6 • Only Management solution that supports remote systems (SOHO/Telecommuter) • Most multi-vendor support in the industry • Most language support in the industry • Manage multiple MCU’s from a single interface • End-to-End Management Platform (Group systems, Infrastructure and Desktop systems)

  36. TMS + MPS Competitive Value Drivers • Scalable • Manage Multiple MPS’s as 1 - w/Automatic Cascading • Benefit: Ease of Use, Maximizes Resources and Improves ROI • Flexible • Manages Endpoints and MCU’s with best Multi-vendor support in the industry • Benefit: Lowers Total Cost of Ownership • Ease of Use • Click and Go Ad-hoc Multiparty Conferences with Office Communicator or IBM Sametime integration • Intelligent Call Routing • Benefit: Technology Transparent to End-User and Improves ROI Ease of Use = Increased User Adoption = Accelerated ROI

  37. TMS Competitor Lockouts Competitive Lockouts • Solution for companies with SOHO/Telecommuters • Supports IPv6 • Most multi-vendor support in the industry • Most language support in the industry • 1 Management Platform for All Visual Communication Needs • Manage, Monitor, Schedule, and Ad-hoc Integration support for Endpoints and Infrastructure

  38. TMS + MPS for Enterprises and SP’s Current Features: • Scalability: Manage multiple MPS’s • Ease of Use: Participant and Conference templates • Flexibility: Can control over 30 MPS conference settings including: • Participant bandwidth • User Validation (Caller ID, Inbound Password, Outbound Password) • Picture Layouts • And Much More (over 30 specific settings) • Operator Sidebars • Have a sidebar with a participant then place them back in conference • Easy to use: One click sidebar functionality • Automation enables multiple operators to have multiple sidebars

  39. Headline Here – Intro or Summary Slide • What is TANDBERG Management Suite? • TMS and the TANDBERG Advantage • The TANDBERG Management Server • TMS + MPS: A winning combination for service providers • TMS Differentiators • TMS Exchange Integration versus PLCM Outlook Integration

  40. TANDBERG Exchange Integration No Client Install Easy and Familiar Increases Adoption Improves ROI Highlight Timeslot Right click mouse Select New Meeting Request

  41. TANDBERG Exchange Integration Click “To”

  42. TANDBERG Exchange Integration Select User Endpoints Invite Participants Schedule Conf Room Systems and User Endpoints

  43. TANDBERG Exchange Integration Select Scheduling to check availability

  44. TANDBERG Exchange Integration Check Availability & Click Send TANDBERG’s integration with Microsoft Outlook does the rest Conference rooms and endpoints are automatically connected at meeting time

  45. TANDBERG Exchange Integration Benefits: No Client Software Required Less burden on IT support staff No new tools for users to learn Easy and Familiar for End-users Ease of Use = Increased Adoption = Accelerated ROI Used globally within TANDBERG (Proven Solution) One integration touchpoint (Exchange Server)

  46. Polycom’s “Integration” with Outlook

  47. Polycom’s “Integration” with OutlookFrom Polycom’s Scheduling Guide for Outlook Requires software on every Desktop Unfamiliar to current MS Outlook End-users Logon Settings will have to be changed every time a user changes his/her password

  48. Polycom’s “Integration” with OutlookFrom Polycom’s Scheduling Guide for Outlook Each user will have to do this every time their password changes or gets reset Not integrated with MS Active Directory

  49. Polycom’s “Integration” with OutlookFrom Polycom’s Scheduling Guide for Outlook ReadiManagerMeeting form may not be associated with Calendar? Users will have to configure video settings? Not user friendly Requires additional training Would likely generate additional help desk calls

  50. Polycom’s “Integration” with OutlookFrom Polycom’s Scheduling Guide for Outlook No Longer in Native MS Outlook Unfamiliar to users of MS Outlook Would require additional end-user training Would likely generate additional help desk calls

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