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Explore the importance of digital knowledge resources in the current landscape and strategies for their development. Discover major goals, effects, and the value chain in utilizing digital resources for efficient knowledge management.
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Framework for the Creation of Digital Knowledge Resources to meet the Challenges for Digital Future: A Librarian’s Perspective Dr. Harish ChandraLibrarianIndian Institute of Technology Madras URL: http://www.harishchandra.com
Importance of Knowledge • Meaningful – knowledge should make sense to the users. • Accurate – knowledge should be related to the tasks and problems facing the users and to the processes and routines through which work gets done. • Valid – knowledge should be action-oriented and proven applicable. • Innovative – the use of knowledge should lead to something new (i.e. ideas, products, deeper knowledge, etc)
Why Digital Knowledge Resources • Emerging Virtual University Environment • Online Teaching and Learning Process • Need for Developing new Knowledge • Current and Diversified Customers Expectations
Why Digital Knowledge Resources • Strategy for Organizational Development • Development of Knowledge Management Strategy • Challenges of Global Competitive Environment • Impact of ICT • Knowledge Based Economy
Selected Digital Resources FAQs, Databases, Blogs, Knowledge Portal, Training Guides, Discussion Forms, Tutorials, Search Engines, E-News letters, Find an Expert, Virtual Conferences, Web OPACs, Repositories, E-Books, E-Journals, Technical Reports, VRD, Lecture Notes, E-Theses, Web Caste, Web Links
Knowledge Value Chain Source : Catherine L Wang, Pervaiz K Ahmed. “The Knowledge Value Chain : A Pragmatic Knowledge Implementation Network, Handbook of Business Strategy 6(1), 2005 pp. 321-326.
Major Goals • Bridging Knowledge Gaps • Knowledge Mapping • Enhancing Knowledge Capability • Create, Connect, Exchange new Knowledge within the Community
Major Goals • Contribute adequately to the Decision-Making Process • Ensure Sustainable Performance • Facilitate Competitive Advantage • Facilitate Deeper Understanding about the Situation • Encourage Creativity and Innovativeness
Effects • Process • Creativity • Efficiency • Decision Making • Performance Measurement • Management Review
Effects • Customer Satisfaction • Continual Improvement • User-Staff Interface • Utilization of Resources • Effective HRD Strategy • Communication Pattern
Vision for Knowledge Portal for ISO-9001:2000 • Strengthen economic development through providing integrated information access, exchange and collaboration • Providing active links among R & D, industries, educational institutions, NGOs and government to facilitate knowledge transfer and its utilization • Help to benchmark performance against established standards • Contribute to national innovation process
Digital Knowledge Resources Creation • Need Assessment • Deep Understanding the Conceptual Framework of Knowledge Creation • Identification of Changing uses of Knowledge Resources • Navigation Techniques
Digital Knowledge Resources Creation • Meta Data Tagging and Standard • Clarity about Open Standard, Open Source and Social Networking • Creating Knowledge through Repositories • Measuring the Financial value of Knowledge
Digital Knowledge Resources Creation • Facilitating the Transfer of Knowledge • Creating a Knowledge-sharing Environment. • Development of User- Interface • Identification of Knowledge Content • Interactive Web Reports • On-line Surveys • Web-based Forms
Digital Knowledge Resources Creation • Market Survey, Analysis and Research • Development of Integrated Workflow Environment • Document Management System • Security and Personalization System • Open and Transparent Content • Cost Benefit Analysis
Digital Knowledge Resources Creation • Operational Efficiency • Optimum Utilization of Resources • Tools and Modes for Creating and Sharing Knowledge Resources • Development of Web Linkages • Compatible ICT Infrastructure: • Identification of Evaluation Parameters
Digital Knowledge Resources Creation • Delivery Mechanism • Monitoring and Tracking of Usage • Deployment of Subject and Technical Experts • Search Facilities and Capabilities • Updates Frequencies and GUI • Storage and Backup Devices
Issues for Consideration • Identification of Core Areas • Visionary Leadership • Technical Acumen • Skills Development • Front Runner for the Championship of Change • Development of Partnership with Equal Partners • Developing Knowledge Thesaurus