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Money Advice in Greenwich

Money Advice in Greenwich. Emma Knight - Greenwich Citizens Advice Julie Dennis – Greenwich Council. The debt. The level of personal debt in the UK 1.2 trillion £1,200,000,000,000. The impact. The ODPM recognise that debt can cause Family Breakdown Child Poverty Stress Homelessness

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Money Advice in Greenwich

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  1. Money Advice in Greenwich Emma Knight - Greenwich Citizens Advice Julie Dennis – Greenwich Council

  2. The debt The level of personal debt in the UK 1.2 trillion £1,200,000,000,000

  3. The impact The ODPM recognise that debt can cause • Family Breakdown • Child Poverty • Stress • Homelessness and recommends the funding of advice services

  4. The local story • High levels of debt • Has the 10th most deprived ward in London • 56% of council tenants on Housing Benefit • Over 6.5 million in current rent arrears

  5. The local story In the year 2005/2006 • Over 3,000 Notices served • 1,790 court orders • 162 Evictions We are changing how we collect the rent to reduce these figures

  6. The rent Greenwich now put more emphasis on • Sign up • Early contact • Negotiation skills for staff • Welfare rights training

  7. The plan • More effective use of all staff • Specialisation • Improvements to IT • Reduction in letters and increase in personal contact • Improve liaison within the council and beyond..........

  8. The partnership • Two thirds of tenants in rent arrears have multiple debt • Decision to try and tackle the broader picture • Need for an independent service, which adds up to..........

  9. Greenwich Citizens Advice Provides independent, free confidential advice on a range of issues including • Benefits • Housing • Employment • Consumer rights • Debt

  10. The Service Greenwich Money Advice • Specialist debt advice • Identifies priority debts • Negotiates with creditors • Maximises income • Financial literacy training

  11. The Service Outreach Money Advice Service Launched in 2004, a partnership between Greenwich Council and the CAB and forms part of GMAS. Funded by: • Greenwich Council • Neighbourhood renewal • SRB6 • Housing Associations

  12. The Service • Aimed at the most disadvantaged people in the borough • 7 sessions a week in different venues across the borough • Full translation and interpreting service available

  13. The results In 1 year • 305 clients helped • 44% from BME groups • 13% were disabled people • 44% council tenants helped • Dealt with a total debt of £5,278,660 • Income gained: £11,753 • Homelessness prevented in 134 cases

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