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This presentation outlines the integration of new instrumentation within a Quality Management (QM) process at the German Meteorological Service. It highlights two example processes: the introduction of instrumentation and the updating of software/hardware. QM serves as a vital tool to ensure the availability, reliability, and timeliness of products, with documented and auditable processes. It emphasizes the importance of adapting to new requirements and the need for enhanced organization and communication among collaborators to achieve successful outcomes in meteorological data collection.
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QMforMQ Introduction of new Instrumentationas a Quality Management ProcessK. Klapheck, S. Waas, German Meteorological Service Hamburg
Introduction • Presentation of a process • 1st exampleProcess for the introduction of instrumentation • 2nd exampleProcess for software-/hardware-update • Final remarks
Quality Management (QM) : a tool to assure - availability - reliability • timeliness • of products system modification system modification End End
Met. services and manufacturers already use QM • References (examples): • Canterford, R.P., Evans, D.K. and Allan, L.C. : • Developments in a modern Quality Management System: Quality control, network performance and Metadata Database. • TECO-2000, Beijing, 2000. • Pevny, G., Einsiedler, W. and Meir, M. : • Quality Management for the Operation of hydro-meteorological Measuring networks. • TECO-2002, Bratislava, 2002. WMO accompanies the adoption of QM Reference WMO: Executive Council Fifty-Fifth Session, Abridged Final report with resolutions, WMO-No. 961, Geneva, 2003.
In the German Met. Service: - a certified QM system exists for the whole service - as a part ‚data collecting‘ is a strategic production process: documented, transparent, auditable - Reference: Richter, C. and Dibbern, J. : A Quality Management System for the process of collecting meteorological data. TECO-2005, Bucarest 2005. Processes shown here are subordinated to ‚data collection‘
Definition of a process: ....set of interrelated activities.....transforms inputs into outputs.... Reference : International Standard Organisation, 2000 : Quality Management Systems - Requirements (ISO 9001), EN ISO 9001:2000. Description of a process: - textual description: goals, customer requirements, influencing quantities,.... - graphical description: flow chart - list of joined processes - further applicable documents Presentation of a process: Flow chart diagram in an excel-sheet -- one line for each action
Informations from a process description: • Embedding in superordinated processes - Flow of work steps - Input / output documents • Responsibilities - Definition of valuation numbers - Related documents
2nd example : new requirements on a running technique in a measurement network cause a system modification, this causes a software- or hardware-update How to perform it ? (Avoid data loss in the operating network !! ) See process Hardware-/Software Update
Final remarks • QM is ‚living‘: • Processes are modified if necessary • Resources from different branches of a service needed: • enhanced organization and communication of collaborators • Positive effect of QM: • Giving more certainty to reach the strived results
QM yes / no either the customers or the products come back Thank you for your attention