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Impact of Mobile Technology

Impact of Mobile Technology. Tim Nesler CIO and Associate VP for Information Technology Services Santa Fe College. Key Points. Everything mobile; always connected Trends impacting teaching and learning, college services, work environment and the ICT infrastructure and support

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Impact of Mobile Technology

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  1. Impact of Mobile Technology Tim Nesler CIO and Associate VP for Information Technology Services Santa Fe College League for Innovation 2011 CIO Summit October 1, 2011

  2. Key Points Everything mobile; always connected Trends impacting teaching and learning, college services, work environment and the ICT infrastructure and support Mobile technology strategy considerations

  3. Everything Mobile [google] http://www.google.com/intl/en_us/mobile/images/g1-hpp.jpg

  4. Always Connected

  5. Trends – Behaviors/Experiences Convenience – real-time, faster access to nearly everything from anywhere at any time Friendly, fun and “cool” – social, entertainment and education Personalized – learned behavior, preference and context aware Personal productivity and job satisfaction Affordable – more devices and data plan choices

  6. Trends – Student Mobile Gadgets Source: PEW Internet & American Life Project: College students and technology, 07/19/2011

  7. Trends – Student Connectivity Source: PEW Internet & American Life Project: College students and technology, 07/19/2011

  8. Trends – Classroom Use Most colleges do not have institutional guidelines for the use of mobile devices 41% of college presidents say that students are allowed to use mobile devices in class 56% of colleges let individual instructors decide if mobile devices are permitted in class 57% of college graduates say that they used mobile devices in class 2% of presidents say the use of mobile devices is prohibited Source: PEW Internet & American Life Project: The Digital Revolution and Higher Education, 08/28/2011

  9. Trends – Point of view 77% of college presidents report that their institutions now offer online classes College presidents predict substantial growth in online learning; 50% predict that most of their students will take online courses in 10 years 62% of college presidents anticipate that more than half the textbooks will be entirely digital in 10 years Source: PEW Internet & American Life Project: The Digital Revolution and Higher Education, 08/28/2011

  10. Trends – College Mobile Services Mobile web services at Santa Fe College View Schedule Notifications Financial Aid Grades Register for Classes Pay Fees Audit Summary Withdrawal

  11. Trends – Worker Mobility Social networking – Facebook users spend the equivalent of 29% of their leisure time on the site Consumerization – 33% of respondents used personal devices while at work to access social networking sites Blurring of work and home – 35% of employers plan to provide more flexible work arrangements for employees Source: The future of mobile computing, Dell CIO insight Series, 2011

  12. Trends – Worker Mobility Tech savvy employees – colleges will need workers who can navigate the complex ecosystems of social media and support changing mobile technology Employee expectations – technology tools provided by their organizations would be factor in taking a job with a new employer Source: The future of mobile computing, Dell CIO insight Series, 2011

  13. Trends – Mobile Infrastructure and Support Wireless 3G/4G – bandwidth for rich media Security – access (VPN) and authentication Storage – media-rich content and dropbox for mobile devices Cloud services – deployment of apps Mobile device management – remote diagnosis, configuration, inventory, provisioning and support Electrical – quick charge stations for mobile devices

  14. Balancing Organizational Efficiency and Personal Productivity

  15. Components of a Mobile Strategy Guiding principles – vision, values and goals Policy/enforcement – security, privacy, appropriate use, device/app ownership Devices/services – platforms, wireless service, Provision/support – setup, configure, activate, manage, help desk, service levels ICT Infrastructure – platforms, applications, bandwidth, security Funding – operating budget, grants

  16. Mobile Technology Strategy Articulate college’s philosophy and use of mobile technology Develop security/privacy policies that don’t restrict innovation and use Plan for personally-owned devices on campus Use the Internet and social networks to facilitate relationships and communications Pilot mobile projects to determine levels of security and support Source: The future of mobile computing, Dell CIO insight Series, 2011

  17. Mobile Technology Strategy Link user technology strategy with college planning Consider new technology to reduce the risk of data loss Reconsider user stipends for mobile devices Be aware that students are not connecting to the college – they live theirs lives “connected” and services should seek out students, not vice versa

  18. Impact of Mobile Technology The future – assimilation? “Resistance is futile “ http://www.techinfo-4u.com/wp-content/uploads/2010/09/1.png 1922

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