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Developing lasting relationships with your volunteers

Discover powerful strategies for developing lasting relationships with your volunteers. This guide by Dr. Dolly Joseph from Computers4Kids (C4K) emphasizes the importance of mentorship in community tech training. With a diverse population of students and volunteers, it offers insights on mentor recruitment, retention, and recognition. Learn about training approaches, expectations, and the characteristics of ideal mentors. Engage with methods that support ongoing relationships, ensuring a successful, productive environment for both mentors and mentees.

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Developing lasting relationships with your volunteers

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  1. Developing lasting relationships with your volunteers Dolly Joseph, PhD Charlottesville, VA dolly@computers4kids.net

  2. Mission Location Population Computers4Kids

  3. Tech Training Mentoring Computer Distribution Project-Based Learning Drop in Lab College & Career Prep C4K Curriculum

  4. 50% Female 50% Male 18-70 years old Students, IT professionals, Teachers, Government C4K Mentor Pool

  5. HS graduate Attend training Pass background check Desire to work with youth Basic computer familiarity C4K Mentor Requirements

  6. Mature Youthful Light-hearted Responsible Funny The “Ideal” Mentor • Responsive • Patient • Flexible • Similar to student • Aspirational • Multi-cultural • (Not) Religious • Tolerant • Understanding • Knowledgeable

  7. The Empty Nested Mom The Young Student The Techie Guy C4K Real Mentors

  8. All Mentors • 809 trained • 638 met with a student • 223 met for 33+ hours C4K Mentors

  9. Familiarity with • Program • Expectations • Student Population • Training & Orientation Reduced • Savings in Background Checks Benefits of Mentor Retention

  10. Mentor Recruitment • Community Reputation • Converted to • Donor • Staff • Board Member • Serve on Commissions & Foundations Hidden Benefits of Mentor Retention

  11. Regular Training List-servs Mentors for the mentors Listen & Ask (& Listen Again) Recognition for Benchmarks Job Search or Reference Assistance Spontaneous Emails of Thanks Methods to Support Your Mentors • Handwritten Notes • Birthdays • Appreciation Notes • Graduations • Events • Picnics • Bowling • Movie Passes • Cocktail Hours

  12. The Empty Nested Mom The Young Student The Techie Guy Revisiting C4K Real Mentors

  13. Developing lasting relationships with your volunteers Dolly Joseph, PhD Charlottesville, VA dolly@computers4kids.net

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