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TEXAS INSTRUMENTS

TEXAS INSTRUMENTS. The company. Texas Instruments Malaysia Established November 1972 A 15 acre site near Kuala Lumpur A 250,000-square-foot facility A leading semi-conductor company Producing integrated circuits for computers and related products.

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TEXAS INSTRUMENTS

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  1. TEXAS INSTRUMENTS

  2. The company • Texas Instruments Malaysia • Established November 1972 • A 15 acre site near Kuala Lumpur • A 250,000-square-foot facility • A leading semi-conductor company • Producing integrated circuits for computers and related products

  3. THE EVOLUTION OF THE ORGANIZATIONAL STRUCTURES • Traditional Functional / Vertical Hierarchy (characterized by separate, specialized departments--planning, manufacturing, control, and facilities maintenance-- and attitudes that can be described as "protectionist" and "cover your rear.“)

  4. Hierarchy Organizational structure

  5. Matrix Form (characterized by an intertwining of the traditional vertical organization with project management. This matrix structure was distinguished by the typical conflict between project management needs and the vertical hierarchy.)

  6. Matrix Organizational Structure

  7. 3 components of customer satisfaction • Customer Focus • Continuous Improvement • People Involvement

  8. Quality Improvement Teams • Made out of the engineering and management group • Formed to reduce cycle time • To remove interdepartmental barriers • Professionals working together to find solutions

  9. Effectivness Teams • Made out of Employees on the same area of the organization • Solves specific quality, productivity and customer service problems

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