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Health Care: Patient Care Management and Technology

Health Care: Patient Care Management and Technology. Santanu Mondal Managing Director, PositiveEdge Technology 24/11/2010. Sales. Marketing. Customer Service. Planning and Budgeting Data and List Management Campaign Management Response Management Marketing Analytics.

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Health Care: Patient Care Management and Technology

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  1. Health Care: Patient Care Management and Technology Santanu Mondal Managing Director, PositiveEdge Technology 24/11/2010

  2. Sales Marketing Customer Service • Planning and Budgeting • Data and List Management • Campaign Management • Response Management • Marketing Analytics • Case Management • Scheduling • Knowledge Management • Interaction Management • Territory Management • Sales Planning • Lead Management • Opportunity Management • Account Management • Sales Analytics What is CRM? CRM Customer Relationship Management

  3. What is CRM? Sales Marketing Customer Service • Planning and Budgeting • Data and List Management • Campaign Management • Response Management • Marketing Analytics • Case Management • Scheduling • Knowledge Management • Interaction Management • Territory Management • Sales Planning • Lead Management • Opportunity Management • Account Management • Sales Analytics CRM Customer Relationship Management

  4. What is CRM? CRM Customer Relationship Management

  5. What is CRM? XRM Customer Relationship Management

  6. What is XRM? XRM Customer Relationship Management Partner

  7. What is XRM? XRM Customer Relationship Management Vendor

  8. What is XRM? XRM Customer Relationship Management Anything Custom Solution Development Platform Patient Relationship Management

  9. Microsoft Dynamics CRM • Over 19,000 customers from small to enterprise • Over 1,000,000 users in more than 80 countries • Global network of software and services partners • Fast, flexible, and affordable • Full CRM suite of marketing, sales, and service • Native Office experience for rapid adoption • Multi-language with more than 25 languages • Advanced SOA / Web services architecture

  10. Microsoft Dynamics CRM: Global Customer Base Mid-size Companies Large Enterprises Small Businesses

  11. Microsoft Dynamics CRM Suite Full CRM suite capabilities and application flexibility • Interactions • Marketing • Sales • Service • xRM • Business Process • SOA • Flexible Deployment

  12. Power of Choice for Software + Service • Choose how you USE IT - Outlook, browser, mobile • Choose how you GET IT - Software or service • Choose how you BUY IT - Own it or rent it • CHANGE it any time as your business needs change

  13. Demo: Patient Relationship Management

  14. Thank You www.positiveedge.net UAE - Dubai PO Box : 500013 203, EIB Building #5 Dubai Internet City Phone: +9714 4469713 Fax: +9714 4469703 USA 39899 Balentine Drive, Ste 300Newark CA 94560. Phone: 510-315-0061 Fax: 510-315-0061 India - Bangalore #597, Maple 15th Cross Ring Road J P Nagar 6th Phase Bangalore-560078 Phone: +91-80-22441636 India - Delhi Eros Corporate Towers – 15th FloorNehru Place. New Delhi PIN: 110019

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