KARYA Technologies Affordable And Best Microsoft Sharepoint Service providers

1. Microsoft SharePoint Services Enterprise Collaboration Practice

2. Agenda About us What we do ? How we do it ? How we do it differently ?

3. Agenda About us What we do ? How we do it ? How we do it differently ?

4. About Us Able Leadership Resourceful & Focused Viable & Sustainable • Established in 2007 by Bala Balasubramanian Group CEO • Headquartered in PA, USA with Research, Development & Delivery (RDD) center in India • Current Headcount of 583. • 406 – RDD Center • 177 – Dispersed globally • Provider of High-Quality Cost Effective • Enterprise Solutions which includes • Business Software (ERP & CRM) • Technology Solutions • Data Solutions • Digital Transformation Solutions • Software Quality Assurance • Infrastructure Services

5. History & Evolution Strong Technology Foundation Functional / Business / Domain Expertise Project Management Skills Balanced Multi-dimensional Growth 2007 2008 2009 2010 2011 2012 2014 2015 CMMI Action Plan Oracle Platform Technology Solutions Open Source Technology Microsoft Technology Solutions.NET Framework, SharePoint, SQL Server, MSBI, BizTalk Mobile Platform Development & Enterprise Mobility Services Microsoft Dynamics Practice Infrastructure with Cloud Enterprise Information Management More ERPs, CRMs Web Applications Quality Assurance Internet of Things Social Media Integration Big Data Technical Expertise Functional Skills Business Analysis Project Management Technical Writing Infrastructure with Cloud Industry Vertical SMEs

6. Our Core Values High Performance Service Organization

7. Lines of Business Enterprise Solutions Business Software(ERP & CRM) Technology Solutions Data Solutions Quality Solutions Infrastructure Services • DW/BI • Test Automations • Hardware, OS, Network, Storage, Firewalls Microsoft Platform Solutions • Configuration Management & Orchestrations • Microsoft Dynamics Suite (AX, NAV, GP, CRM) • Microsoft (SQLServer, MSBI, SharePoint, Core .NET, BizTalk) • Microsoft BI • Cloud Migrations & Virtualizations Oracle Platform Solutions • Cloud Testing • Oracle E-Business Suite • Oracle(Database, OBIEE, Fusion Middleware, Exadata, Web Center) • Oracle BI • DevOps • Mobile Testing • Security Assurance • Data Center Management • Salesforce • Digital Transformation (Web Application, Mobile Application, IoT) • EAI • Managed Testing Services • MDM • Open Source (PLs/ Frameworks, CMS DMS, Web Servers BI) Options • Ad-hoc support • Managed Services • Data Governance

8. Our People KARYA Technologies Group Chairman / Group CEO (USA)/CFO CEO India / VP Global Services Marketing (CMO) Chief Architect (CTO) Global Delivery Head HR, Admin, Finance (GM) Microsoft Practice Oracle Practice Data Solutions Delivery Manage-ment Group Digital Solutions 173 149 70 150 72 Data Solutions Resource Pool Digital Solution Resource Pool Delivery Manage-ment Resource Pool Microsoft Resource Pool Oracle Resource Pool Dynamics Database 27 DB Administrators 10 UI/UX Designers 10 Delivery Managers 08 AX 50 Data Architects/ Modelers 06 Web Application Developers EBS 31 Java 15 NAV 16 ETL Developers 09 Delivery Coordinators 18 Fusion Middleware 21 .NET 13 GP 12 Report Developers 20 PL/SQL 20 Mobile Application Developers CRM 12 Analytics Developers 06 Business Analysts 25 OBIEE 14 iOS 18 Epicor 06 DW/BI Architects 05 Industry Vertical SMEs 14 Core Java 24 Android 25 SharePoint 18 Integration Experts 05 Hyperion/Essbase 12 Windows 15 SQL Server & MSBI 24 MDM Specialists 05 Technical Writers 07 Hybrid 40 Core .NET Developers 32 Data Governance Consultants 04 BizTalk 03 IoT Application Developers 14 Infrastructure Including Cloud 30 Quality Assurance 40 DevOps 08

9. Global Footprints KARYA’s Headquarters Research Development & Delivery Center Global Clients 63 Clients 75% - End users 25% - ISVs & VARs 18 Countries 10 Industry Verticals

10. Some of our Esteemed Clients

11. Partnering With Technology Leaders

12. Agenda About us What we do ? How we do it ? How we do it differently ?

13. Our Service Offerings KARYA offers end-to-end services to your entire SharePoint Ecosystem SharePointEcosystem Advisory Solution Delivery 24×7×365 Production Support • Content Management • Healthcheck Assessments & Recommendations • Enterprise Collaboration • Portals, Yammer • Workflow Management • Content Management • Document Management • Performance & Security • Implementation/Upgrade • Infrastructure Setup • Installation • SharePoint Farms, Setup • Configuring SharePoint Services • Migrate –Sites, Site Collections, List/Libraries, Projects, Folders Application & Searches • Migration to SharePoint Online • Development – SharePoint & .NET Platform • Quality Assurance • Training • Entire SharePoint Ecosystem Support • Scope: Hardware, SharePoint App, Cloud • Types: Level 1, Level 2, Level 3 • Administration • Environment Monitoring • Troubleshooting & Recovery • Security/Access Support • Health Check & Diagnostics • Performance Optimization • Patches & Service Packs • Fully Managed Production Support • Document Management • Workflow Management • Collaboration PortalsInternet, Intranet, Extranet • Enterprise Search • Architecture, Planning & Roadmap • Infrastructure Plan • On Premise / Online / Hybrid • Implementation/Upgrade / Migration Plan • Failover & Disaster Recovery • SharePoint Online • SharePoint BI SharePoint Infrastructure

14. Technology Competency

15. Architecture Design Inputs Requirements Comprehensive Analysis Functional/Business Architecture Logical Architecture/SharePoint Building Blocks • Server Farms • Services • Site Collections • Sites (Intranet, Extranet, Internet) • List/Libraries • Projects • Folders • Applications • Search • Branding • Content Management • Document Management • Searches • Internal & External Collaboration • Portals • BPM including WFM • Dashboards, BI Reports • Industry Vertical Aspects Deliverables Physical Architecture/Solution • Infrastructure • H/W, S/W, OS, DB • Network, Firewall, Load Balancers • Security Appliances • SharePoint Application • OOTB vs. Customization • Capacity Planning • Governance

16. Administration Implementation / Upgrade / Migration Operational Mode • Managing end-user policy and Access Permissions • Change Management • Server Upgrades, Maintenance Fixes, Vendor-supplied Patches • SharePoint Environment Setup - Install, Upgrade • Administration of Microsoft servers • Active Directory • Domain Controllers, Kerberos & Group Policies • Configuring Service Applications • MetaData, Search, User Profile, Business Connectivity, Performance Point …. • Deployments • Creating Migration Scripts, Job Schedules and Performance Monitoring Scripts • Backup & Disaster Recovery Plans

17. Core Development New & Enhancements • Site Collections and Sites – Team Sites, Publishing Sites… • Core SharePoint Development & Customization • Branding - Creating Custom Master Pages, Site Publishing and Social Components • Web Parts • SharePoint Apps including Office 365 • Workflows • InfoPath Forms • Content Types • Integrate LOB Systems with SharePoint using Business Connectivity Services • Web Content Management • Document Management • Records Management & Compliance

18. SOLUTION DELIVERY Development (Customizations & Enhancements) • Core SharePoint • Integration • Reporting & BI • Add-Ons First Phase Second Phase Requirement Gathering Analysis Develop-ment Testing Deployment Maintenance • Solution Design • Delivery Approach • Estimates • Project Plan

19. SOLUTION DELIVERY Enterprise Integration for SharePoint FTP • Portals • Internet • Intranet • Commerce Solutions • Mobility Web Services ETL, EAI Messaging • ERP/ CRM • Other DMS, CMS Data and Image-capturing Systems • Other LOB Systems… • Integration & Collaboration • Vendors • Customers • Other External Parties

20. 24×7×365 PRODUCTION SUPPORT Operations, Maintenance & Support • Objective • Post Go-live Stabilization • Stable State Maintenance & Support • Proactive & Reactive Technical Support Functional Support • SharePoint Application • Database • Hardware & OS • Network • Environment Monitoring • Security Admin – User Role & Privileges • Troubleshooting • Failure Recovery • Bug Fix-related Development • Core SharePoint • Integration - .NET, Web Services • Pro-active Maintenance • SP, Patches, Hotfix • Non Production Environment Management • VendorLiaising • Deployment • Configuration & Setup • Troubleshoot & Fix • EU Functional Support • How to Use it • Comprehensive Training • Testing Support Multi-Channel Multi-Level 24×7×365

21. Reporting & Business Intelligence • Designing, Rendering, Analyzing Microsoft Business Intelligence outputs in an Integrated Environment • Data Summarization & Analytics using Excel Power Pivot Tools • Role-based Access • Data Filtering using Web parts • Dashboards • Integrating LOB Systems • Microsoft Dynamics Suite – AX, NAV, GP, CRM • Oracle-based Systems • Salesforce CRM • ADP Payroll • Other 3rd Party Systems

22. Industry Vertical Features Health Care Utilities Insurance Energy Manufacturing Telecom Software & Services

23. SOLUTION DELIVERY Training Services Our Approach – Custom Training • Training Need Analysis • Curriculum Structuring • Content Sourcing & Development • Training Delivery • Assessments Types of Trainings Key Benefits • Product Functionality Focused Training • Role-based Training • Train the Trainer • End User Training – Business & Technology • On-Job Training • Product Functionality Focused Training • Greatly Enhances Productivity • Real-time Hands-on • Certified/Experienced Trainers

24. Advisory Services Our Approach Our Current Engagements • Enterprise Architecture Consulting • Infrastructure Including Cloud Enablement • Application Portfolio • ERP/CRM • Data Management & Integration • Web/Mobile Commerce • Collaborative Systems • Complex Business Scenarios Handling • BPM & Workflow Management • Industry Vertical Add-ons • Globalization & Localization • Advanced Technology Incorporation • Enterprise Mobility • Warehouse Automation – RFID, Beacons • Big Data • Opensource Technologies • Continuous Improvement Measures • Proactive • Reactive Methodology Detail Orientation Documentation Justification

25. ADVISORY KARYA’s Industry Verticalization Industries We Serve

26. ADVISORY KARYA’s Industry Verticalization (Contd…) Mining Agriculture Food & Forestry Supply Chain Management • Metal Mining • Oil & Gas • Dairy Products • Food & Beverage • Poultry • Wood Processing Ship Building • Logistics/Distribution/ Transportation • Retail • Trading / Export/Import • Trading Apparel • Warehouse and Inventory Management • Whole Sale Services • Automotive • Carpentry • Education • Engineering- Construction/ Electrical/Electronics • Equipment Rental • Financial Services • Hotel/ Hospitality • Information Technology • Management Consultancy • Packaging • Professional Services • Thermal Solutions • Travel Health Care • Hospital • Pharmaceuticals Manufacturing • Discrete Automotive • Discrete Medical devices • Process Building Materials • Process Cement • Process Chemicals • Process Metal Finishing • Process Paper • Process Pharmaceuticals • Process Plastics Utilities • Natural gas • Electricity • Telephone • Water

27. Specialized Services for ISVs / VARs / Management Consulting Firms • Pre Sales Support (RFP, POC, Documentation) • White Labelled Services • Roadmaps, Architecture & Planning • Installations, Setup & Configurations • Application Development • Core Functionalities • BI / Analytics • Integration • Adv. Tech features – Mobility , RFID, Bar Code • 24×7×365 Operations, Maintenance and Production Support • Training • Managed Services • Reselling Key Benefits • Resources • Competency • Demand Based Scalability • Dedicated if required • White Labelling with Trust & Confidentiality • Cloud & Hosting Services • Favourable Pricing

28. Our Technology Microsoft Mobile

29. Our Enterprise Service Offerings • Microsoft Platform Services • Microsoft Dynamics Suite (AX, NAV, GP, CRM ) • SharePoint, SQL Server, MSBI, BizTalk, .NET, Office 365, Azure • Oracle Platform Services • Database, E-Business Suite, Fusion Middleware, OBIEE, Exadata • Digital Transformation Services • Web, Mobile, IoT • Data Management Solutions • DW / BI, EAI, MDM, Data Governance • Quality Assurance Services • Infrastructure Services • Server, Hardware, Cloud, DevOps

30. Agenda About us What we do ? How we do it ? How we do it differently ?

31. Engagement How we do it ? Types of Engagement Process Overall Process Documents Executed Knowledge Transfer Delivery Mechanism with Tool Collaboration – Mode, Timings Modes of Engagement People & Logistics Pricing

32. Types of Engagement We Undertake Projects We Support you for the Hours Purchased We Offer Fully Dedicated Resources We help Procure Licenses Types You request certain skillset(s). We Fulfil, & you manage those Remote Resources as your team We help you purchase Microsoft, Oracle and other third-party licenses, Cloud and other Hosting spaces You Purchase certain Monthly hours, We agree scope and serve you for the hours You can assign us end-to-end projects • Application Design & Development • Infrastructure Implementations, • Quality Assurance • System Monitoring Break fixes & other Production Support Activities • Application Design & Development • Sys Admins, DBAs • Developers • QA/QC Resources • Microsoft Dynamics Licenses, • Oracle • Dell Opted During Project Requests Resource Requests License Requests Support Requests(Mostly) Project Requests(Occasionally)

33. Overall Process • Document Execution & Engagement Kick-off • Sign MSA, SOW, SLA • Formal kick off meetingDesignate KARYA/Client POCs • Establish Client Connectivity • VPN & Preferred Access Tools • Setup Client in KDMS* ` Highlights of our Engagement Process One-time Tasks • High Degree of Resource Scalability • Much Faster Resolution • All Technical, Functional, Administration & Industry Vertical experts under one roof • Judicious combination of People, Processes & Tools • Knowledge TransferOn all aspects to our senior Functional & Technical Consultants • Engage, Execute & DeliverAnalyze, Design, Develop, Deploy, Test, Maintain Recurring Tasks • CollaborateContinuous Meetings, Reporting & KDMS * KDMS is KARYA’s Delivery Management Portal, a SharePoint based Web Application hosted on Azure

34. Documents Executed Default SLA Mutual Signing of KARYA’s MSA with Default SLA Master Service Agreement Mutual signing of the first SOW along with SLA & Engagement Kick-Off SOW Mutual signing of additional SOWs for subsequent projects during the course of time SLA

35. Knowledge Transfer From Client to KARYA Approach From KARYA to Client Objective ` Inventory the Client’s Enterprise System Project Requests • Design Documents – Functional & Technical • User Adoption Training & Documentation • Best Practices Documents • Understand • As-Is Scenario • Current Pain Points • Document • To Fill Gaps • To Educate KARYA Support Teams Identify Systems Relevant to KARYA’s Scope Gain Access to the Relevant Systems ` Scope • Depends on Scope of SOW • Comprehensive or Targeted • Core Application • Add-ons or Legacy Systems (if any) Support Request 360o Technical Analysis • Requests Knowledge Base – Issues & Resolutions • Operational Statistics • User Instructions 360o Functional Analysis ` Method • Use Senior Consultants & Developers • Run Scripts, Inspect Logs • Review • Processes • Documentations • Code Base • Conduct Client Interviews Document Findings & Review with Client Socialize within our Delivery/Support Team

36. Delivery Mechanism with Tool ` ` Request Management • What is a Request? – One of the Four from the Client • Project Requests (PR) Such as • Implementation, Upgrade • Analysis Design – Architecture, Infrastructure, BRD, TDD • Application Development – SharePoint, Integration • Documentation • Support Requests (SR) Such as • 24×7×365 Operations, Maintenance & Prod Support • Hardware, Software, Network, DB & SharePoint • Troubleshooting • Failure Recovery, Break Fix • Security and Access related • Infrastructure and Sys Admin Tasks • How Stuff works • Advisory Requests (AR) Such as • System Architecture and Integration • Intranet, CMS, DMS, BPM, Workflow Management • Project Management • Product and Process Training • Continuous Improvement • Resource Requests (RR) Such as • Admins – SQL Server • Developers – SharePoint, CMS, DMS, .NET • Project Managers and Business Analysts

37. Delivery Mechanism with Tool (Contd.) ` ` Advantages of using KDMS Request Pipeline • Strongly SLA driven • Alerts and Workflows at right stages • Works well for Project & Support Requests • Handles Traditional & Agile Methodologies • Complete Visibility • Cloud-hosted and web-based solution • Accessible anytime anywhere • Real-time status updates on Requests • Placeholder for relevant SDLC Documents • Knowledge base that stores/grows – Issues & Solutions New Pipeline Request created, categorized, estimated & client approved Execution Pipeline Request gets worked on Client UAT Pipeline Request undergoes Client UAT Billing Pipeline Request gets Invoiced Request History Request gets Archived

38. Collaboration – Multi - Modal Client System Access/Connectivity • Static IP • Virtual Private Network (VPN) • Cloud (DropBox) • Common Source Controls (BitBucket) Day-to-day Task/ Activity • Adapt to the clients existing Test Management, Bug Tracking, Task Management Tools / Usage of Common tools • Propose a new model after POC • Usage of KARYA’s in-house tool (KDMS) E-mail • Status updates • Daily, Weekly, Monthly, Quarterly & Annual Status Reports Sharing, Project Artefacts Plans, Estimates, Strategy & Roadmaps • Exclusive Mail group • Access only to Client & KARYA members • Send Meeting Requests • Ability to adapt to any Client Mode of Conferencing • Support Professional Conference Platforms like Skype, WebEx, Go To meeting, join me • Modes of Conferencing • Voice conferencing • Web conferencing • Video conferencing Conferencing Chat • Ability to adapt to any Client Mode of Messaging system • Support Professional Conference Platforms like Skype, WebEx, Go To meeting, join me Status Reporting • Sharing Project Artefacts Plans, Estimates, Strategy & Roadmaps • Send Meeting Requests

39. Collaboration – Timings Timings • Project Requestswill be handled in our Business Hours with 2 to 3 hours of collaboration in client’s Business Hours. • Support Requestswill be fulfilled on 24×7×365 basis.

40. Modes of Engagement – People & Logistics ` • Resource Location • Mode of Engagement • Modes • Use Cases • Client Site • KARYA’s Site • Project Manager (POC) • Resource Pool: • Solution Architect • System & App Administrators • Senior Developers • Core SharePoint, CMS, DMS, MSBI • Business Analysts • QA/QC • None • 24×7×365 Operations, Maintenance & Production Support • DevelopmentProjects • Infrastructure Services Mode 1 Fully Remote (to the Client) Mode 2 Hybrid • Project Manager (POC) • Solution Architects* • Sr. Functional Consultants* • Sr. Technical Consultants* • Industry Vertical SMEs* • Project Manager (POC) • Resource Pool: • Solution Architect • System & App Administrators • Senior Developers • Core SharePoint, CMS, DMS, MSBI • Business Analysts • QA/QC • ImplementationProjects • ComprehensiveIndustry Vertical Add-ons • Training * Need based Travel

41. Features of Our Model • Facilities • Network, Bandwidth & Security • State-of-the-art closed IT Facility in Country’s Premier IT Park • Security Surveillance & Monitoring • 3 Dedicated Communication Lines to USA ( Skype Business Conferencing) • Recovery Time of 5 Minutes or less DR • Power Backup for 3 Days • Enterprise grade SONIC Firewall Security • Hardware • State-of-the-art Employee Laptops (i5 & i7) • SAN storage TFS & Git Hardware • Two Data Centers (Development Sandboxes & Dedicated Production Hosting) • Dedicated Network for Cisco VPN Fortinet (Global Clients) Hardware & Software • Resources • Highly Experienced/Competent Resources • Thoroughly Screened/Background Checked • Trainings to improve Productivity • Motivation & Employee Welfare Measures • Communication • Secured Wi-Fi for Employees • Lync-enabled Conference Rooms with Video Conferencing Facility • Dedicated Tunnel Line for USA • Hi-Speed lines for other regions

42. Agenda About us What we do ? How we do it ? How we do it differently ?

43. Why KARYA Technologies? Competency (Skills, Experience & Complex Problem Solvers) Solution Architects, Administrators, Functional & Technical ConsultantsBusiness Analysts, Project Managers, SMEs Comprehensiveness (Depth & Breadth of Services) Advisory, Delivery & 24x7 Production Support Services for Architecture, Infrastructure, Application Design, Development, Integration & QA Value Efficiency (Time, Cost, Quality) Global Delivery Model Agile, Responsive & Communicative Client Focus SLA Compliance & Professionalism

44. Beyond Basics Performance Tuning Industry Vertical Flavor Integration Intranet and Internet ERP/CRM Business Intelligence Other LOB Systems Mobile Enablement

45. Our Current SharePoint Projects • Upgrade to newer version of Microsoft SharePoint 2013/SQL Server upgrade. USA (3) • Implementing Corporate Websites & Intranets for Enterprise Verticals; Construction, Rental and Retail. Middle East (4) • Implementing Business Intelligence Portals in Microsoft SharePoint with KPIs, Scorecards & Executive Summaries USA (2) • Migration of Enterprise Content • Lotus Notes to Microsoft SharePoint Australia (1) • Joomla to Microsoft SharePoint Europe (1) • Application Maintenance and Support of various versions of Microsoft SharePoint USA (4), AUS (2), Europe (2) • Implementing and Integrating of Dynamics Enterprise Portal in Microsoft SharePoint Middle East (2)

47. QUESTIONS