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Enhancing Library UX: Redesigning University Library Websites for Better Accessibility

DESCRIPTION

This project focuses on redesigning university library websites to improve user experience and accessibility across devices. With over 6 million articles downloaded and 9 million sessions on library websites, user feedback revealed the need to streamline information architecture and clearly define goals for better navigation. A dedicated team, including librarians and graduate students, conducted extensive research and usability testing to inform the redesign. Key objectives include enabling users to find resources quickly, ask questions seamlessly, and enhancing overall site usability for both mobile and desktop interfaces.

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Enhancing Library UX: Redesigning University Library Websites for Better Accessibility

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Presentation Transcript

  1. Web Redesign & Mobile UX

  2. Library Use Online LIBRARIES WEBSITE = library info + portal to library resources • 6 million journal articles downloaded • 9 million sessions on Libraries websites • 3 million sessions on 300 databases • 750,000 uses of online course reserves • 15,000 reference questions answered online

  3. The Problem "There are just so many things on this page so I really don't explore anything. I just ignore them."

  4. Goals • Update information architecture • Provide access across devices • Better meet users needs • Clearly define goals of the site for web authors

  5. University Libraries Authoring: • 100+ web content authors • 40+ unit/program sites Redesign Team: • 1 Systems Librarian • 2 MSIM grad students = ux & prototyping • 1 web committee = 12 staff

  6. Fall/Winter - Research • Personas • Interviews • X/O exercise • Cardsorting: • in-person & online (Optimal Sort) • Mobile usability research • Survey of other library sites: mobile and desktop

  7. Committee Role • Sounding board • Libraries’ priorities • Working groups: • Guiding principles • Portal content • Communication • Design help: • attention mapping • style tile mockups

  8. Guiding Principles Users will: • be able to find and access resources easily and quickly. • be able to ask questions and get answers (or help finding answers) at any time during their use of the Libraries’ website. • always drive design decisions about the website. Translates into specific directions that inform the design and ongoing management of content

  9. Spring - Design RITE process:Rapid Iterative Testing and Evaluation

  10. Mobile Usability Testing • Morae - Techsmith • Document Camera • $10 UBS giftcard Samsung UF-130ST

  11. Summer - Implementation • Plone 4.2 • Diazo theming • Bootstrap • LESS

  12. Coming September 2013 Questions? Christine Tawatao tawataoc@uw.edu

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