1 / 21

Responding to Students in Crisis

Responding to Students in Crisis. A Guide for Student Affairs Staff February 7, 2005. What Is a Mental Health Crisis?. Usual coping skills no longer work Reactions escalate. Categories of Crisis. Accidental or situational crises Developmental or normative crises Shock situations

kateb
Télécharger la présentation

Responding to Students in Crisis

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Responding to Students in Crisis A Guide for Student Affairs Staff February 7, 2005

  2. What Is a Mental Health Crisis? • Usual coping skills no longer work • Reactions escalate

  3. Categories of Crisis • Accidental or situational crises • Developmental or normative crises • Shock situations • Exhaustion situations

  4. What Causes Crises? • Presence of stress • Balancing factors: • Realistic perception of the situation • Support • Coping skills • Crisis resolution or escalation

  5. Crisis Situations Requiring Immediate Action • Indications of suicidality • Disruptive or threatening behavior • Extreme anxiety • Bizarre behavior

  6. Keep in MindFIRST THINGS FIRST • Learning comes in many forms • Importance of context • Impact beyond the office • Need interest, not expertise

  7. Ground Rules about Crises…Or what you already know how to do! • Think actively and anticipate possibilities. • Remember, there are a range of possible responses. • Crises are by definition complex.

  8. Ground Rules about Crises…more about what you already know how to do • Consult, consult, consult! • Give yourself permission to not know what to do. • Know your style and your limits.

  9. Students in Early Stages of CrisisPossible Signs Include: • Decline in academic performance • Decline in social involvement • Altered routines • Difficulty managing thoughts or feelings • Use of drugs/alcohol • Inability to ask for or use available help effectively

  10. Thoughts, Feelings, and Behaviors in Height of Crisis • Thoughts: • Confused • Impaired concentration • Inability to problem-solve logically • Feelings: • Extreme anxiety • Anger/rage • Guilt or shame • Helplessness or hopelessness

  11. Thoughts, Feelings, and Behaviors in Height of Crisis • Behaviors: • Shut down • Act impulsively or irrationally • Unable to identify personal resources • Rejecting of help

  12. Goals of Crisis InterventionWhat you and the student might do: • Thoughts: • Initiate problem-solving • Feelings: • Provide opportunity for ventilation • Behaviors: • Help student take action

  13. Goals of Crisis InterventionHow YOU can help: • Be available • Avoid judging or labeling • Listen!

  14. Goals of Crisis InterventionMore on how YOU can help: • Ask the student what they need from you. • Follow the student’s lead. • Be as calm and honest as possible. • Know campus resources and programs.

  15. Cultural Considerations • Safety net or sinkhole • Varying manifestations of crisis • Impact on possible solutions/resources

  16. Cultural Considerations • Safety net or sinkhole • Varying manifestations of crisis • Impact on possible solutions/resources

  17. Making a Referral • Be direct • Encourage • Provide information • Clarify expectations • Suggest, don’t insist

  18. Follow-Up • Crucial part of the process • Check in as appropriate

  19. Each of You Has Rights • The student has the right to: • Appropriate attention, respect, and support • Information, guidance, and concern within the limits of your role • You have the right to: • Civility and respect • Set limits • Get support and help

  20. Have Consideration for Yourself, Too • Stay within your comfort zone • Maintain boundaries • Seek support

  21. In Closing • Questions/comments • Feedback forms • Handouts

More Related