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Overview of Wave 3.0 by Vertical Communications: A Mobile-Focused Solution

Explore Wave 3.0 from Vertical Communications, a mobile-centric platform designed to enhance communication for businesses. Wave 3.0 integrates key features such as real-time call statistics, IM conversations, and the ability to manage calls efficiently. The platform supports call center supervisors and mobile agents, allowing them to sign in and access essential functions wherever they are. Additionally, discover important bug fixes and get a glimpse into the future release roadmap that continues to innovate their service offerings.

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Overview of Wave 3.0 by Vertical Communications: A Mobile-Focused Solution

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  1. Wave 3.0 Overview Wave 3.0- mobile focused Vertical Communications, Inc

  2. Wave 3.0 Key Features Vertical Communications, Inc

  3. ViewPoint Mobile Features Included Vertical Communications, Inc

  4. Applications Delivered to Mobile Vertical Communications, Inc

  5. Applications Delivered to Mobile Call Center Supervisor uses ViewPoint Desktop Mobile Agents Can Sign in Using Statuses Can Take & Make Queue Calls Call Control IM conversations Can See Real-Time Queue Statistics Real-Time Call Statuses Listen to Automatic Queue Recordings Vertical Communications, Inc

  6. Wave 3.0 Key Bug Fixes Vertical Communications, Inc

  7. Future Release Roadmap Vertical Communications, Inc

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