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FBA SHIPPING

FBA SHIPPING. Choose UPS Discounted Shipping No Peanuts in Box Cover each Item’s UPC w/ New Amazon Label Use Wadded Paper or Light Bubble Wrap Packing Slip at Top of Box (Inside) Do Not Place Shipping Labels Over Box Seam Give to UPS and Watch Email-1 Week Transit.

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FBA SHIPPING

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  1. FBA SHIPPING • Choose UPS Discounted Shipping • No Peanuts in Box • Cover each Item’s UPC w/ New Amazon Label • Use Wadded Paper or Light Bubble Wrap • Packing Slip at Top of Box (Inside) • Do Not Place Shipping Labels Over Box Seam • Give to UPS and Watch Email-1 Week Transit

  2. THE REST of the FBA STORY • PRINT SHIPPING LABELS • 1 UPS LABEL – 1 FBA LABEL • TAPE TO BOX – NOT OVER SEAM • SUMMARY PAGE- MARK AS SHIPPED • GIVE TO UPS • WATCH YOUR EMAIL • USE AMAZON SELLER CENTRAL

  3. AMAZON FEEDBACK • It is more rare but still Important • Amazon knows the Customer is Always Right • Feedback Services-Feedback Five • Leave a Polite Reply for Bad Feedback • Always Be Gracious, Courteous and Polite • Contact Customer, Ask for Retraction

  4. WRAPPING IT UP • Amazon tracks everything you are doing • Shipping Time • Question Response Time • Customer Complaints • Listing Violations • Sales • What You’ve Listed & Sold

  5. MANAGING RETURNS • Answer Customer Emails Promptly • Amazon Tracks Your Response Time • Do Everything in such a way that No One would ever want to return your items • Honor Your Guarantee • Do It Quickly • Amazon Feedback Does Count • Do You Want It Back? ($50 Rule)

  6. BEST PRACTICES • Write a Handwritten Thank you note on the Packing Slip • Include a FREE extra gift (lightweight) • Send the Customer a Personal Email • Clean the Item Before Shipping (Goo Gone) • Pack Well, but Do It Cheaply • Ship QUICKLY • Offer to Combine Shipping and Refund Back • Include a Flyer about Your Business – GET REPEAT CUSTOMERS

  7. RESOURCES • Honestonlineselling.com- great videos • thriftingforprofit.com- podcasts • FreeFBA ebook… www.sellfba.com • Granddaddy…….. www.skipmcgrath.com • Barcode Booty - Steve Weber • Amazon Seller Secrets- Jordan Malick • Retail Arbitrage – Chris Green

  8. QUESTIONS?Contact Steve ssprager@comcast.net

  9. BONUS – HOW TO CREATE A NEW PRODUCT IN AMAZON’S INVENTORY • PRODUCT MUST HAVE AN ISBN (book) OR UPC • UPCs PURCHASED @ BARCODESTALK.COM • MUST HAVE PRO-MERCHANT ACCOUNT • PICTURE OF ITEM • WE USE A SCANNER OR LIGHTBOX • TAKE A GOOD PICTURE! • HAVE YOUR FACTS – weight, size, description

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