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How to work when you can’t be at work. Solutions to Problem #6 By: Erin Okuno Julia Richmond Jeff Harvey Kelly Cook. Problem #6.
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How to work when you can’t be at work Solutions to Problem #6 By: Erin Okuno Julia Richmond Jeff Harvey Kelly Cook
Problem #6 One highly skilled legal assistant left the firm about 6 months after you started. Her husband took a new job two counties away and the family had to move closer to his new employment, leaving the legal assistant with a 90-minute commute each way. She tried to make it work, but with kids in middle school who needed her to drive them to after-school activities, she found the distance to be too great. Now the legal assistant you share with one of the partners is facing the need to move a similar distance to care for an ailing parent. You suspect that both legal assistants would stay if they could work a flextime schedule that also let them work from home part or all of the time.
What solutions do you propose? • Flexible scheduling and allow people to work from home • FaceTime OR a similar video conferencing product • Outsourcing administrative tasks • Practice Management Software • Remote access to shared files • Using “tasks” instead of the hours
How would you prioritize what needs to be done to solve the selected problem(s)? • Meet with Assistants to see exactly what they require • Then decide what strategy would work best for each assistant because their particular issues might call for something different • Make sure everyone has necessary technology and software • Ensure that schedules are clear on meetings and deadlines
How would you persuade the other lawyers to consider your plan? • Talk about the negative implications if you lose the two assistants • Train new people, lag time, have to pay two people to train • Decreased business and revenue due to an increase in law management tasks • Potentially gives the assistant the opportunity to make more money and could be more efficient by saving time driving when they could be working • Higher morale, could save the firm more money
FaceTime HI, JEFF!