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Assumption University

This document outlines the framework for External Quality Assessment (EQA) at Assumption University, detailing strategies for quality improvement and monitoring. It emphasizes the importance of creating awareness, supporting faculty and departments, and concentrating on critical Key Performance Indicators (KPIs) that drive academic excellence. The dual approaches to quality enhancement—top-down and bottom-up—are explored, alongside strategies for effective communication and integration within the university. Future plans include setting new paces for internal quality assurance while focusing on meaningful outcomes for student learning.

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Assumption University

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  1. Assumption University External Quality Assessment (EQA) Epilogue PP QA 0048/C/Com 1/27-8-02

  2. Structure • QT 4: University • QT 3: Academic Affairs • QT 2: Faculty • QT 1: Department PP QA 0048/C/Com 1/27-8-02

  3. Process • Create an awareness • Try to understand the technology together • Provide with the “law” of things • Give support and encouragement PP QA 0048/C/Com 1/27-8-02

  4. AuQS 2000 • Concept • Contexts • Inputs • Processes • Outputs • Outcomes PP QA 0048/C/Com 1/27-8-02

  5. Quality Cycle • Plan • Do • Check • Action PP QA 0048/C/Com 1/27-8-02

  6. Key Performance Indicators (KPIs) • Model 1: For 10 undergraduate schools…9 KPIs • Model 2: For graduate School…5 KPIs • Model 3: For Supporting units…4 KPIs PP QA 0048/C/Com 1/27-8-02

  7. SAR • Individual SAR • Department SAR • Faculty SAR • University SAR PP QA 0048/C/Com 1/27-8-02

  8. Strategies • Top management involvement • Self management of each team - time - pace - methodology • Consultation • Concentrate on the KPIs that are critical to quality. PP QA 0048/C/Com 1/27-8-02

  9. Strategies • Provide information - internet - Notice Board - Regular IQA • Reduce the burden of paper work • Create quality network • Integrate different aspects of university life into one. PP QA 0048/C/Com 1/27-8-02

  10. Two Approaches to Quality Improvement 1. Top-down approach 2. Bottom-up approach PP QA 0048/C/Com 1/27-8-02

  11. Future Plan 1. Set a new pace for IQA, to avoid QA fatigue • For IQA, emphasize on particular KPIs • Shift emphasis to the outcomes - The question to ask is: What are students’ learning and what will they be able to do when they graduate from the university? 4. Establish and ensure a process of IQM (internal quality monitoring). PP QA 0048/C/Com 1/27-8-02

  12. Observation • The best quality assurance process in the world do not guarantee good outcomes. • Two main purpose of QA: Accountability Improvement / Enhancement • The quality audit and assessment exercises must be able to influence institutional practices. • The “Quality Report” would be the sum total of quality documentation produced by the institution on an annual basis. PP QA 0048/C/Com 1/27-8-02

  13. Paradigm Shift • Simplifying • Focusing • Discipline peer review PP QA 0048/C/Com 1/27-8-02

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