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The Importance of Time in Healthcare

The Importance of Time in Healthcare. 2010. 1972. 38 years of Quality. Spectracom Overview. GPS Time Synchronization experts Leader in Public Safety markets Global company, Rochester, NY based Flexible & responsive Renown for service ISO 9001:2000 certified Over 15,000 customers.

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The Importance of Time in Healthcare

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  1. The Importance of Time in Healthcare

  2. 2010 1972 38 years of Quality Spectracom Overview • GPS Time Synchronization experts • Leader in Public Safety markets • Global company, Rochester, NY based • Flexible & responsive • Renown for service • ISO 9001:2000 certified • Over 15,000 customers

  3. Financial Services Healthcare PublicSafety NetworkManagement Transportation Time Synchronization Solutions Network Applications require precise, accurate & stable Time & Frequency Generation and Distribution Higher Education

  4. 4,500+ Emergency-911 Centers500 US Commercial Airports [FAA] GE Glaxo Harris Hewlett Packard Honeywell HP Hughes IBM J P Morgan Learjet Lockheed MCI Merrill Lynch Motorola NCR Nielsen NIST Nokia Northern Telecom Oracle Pacific Gas & Electric Phillips Petroleum Pratt & Whitney Qualcomm SBC Scientific Atlanta Sun Microsystems Tektronix Time Warner Tyson Foods UPS US Airways USAF Verizon Walt Disney Westinghouse BellagioLas Vegas ADT Alstom Ameritech Amtrak Apple Computer AT&T B F Goodrich Bechtel Bell Bellagio Boeing Brokerage America Burroughs Carolina Power & Light Carrier CBS Chase Manhattan Bank Chevron Chicago Stock Exchange Chrysler Citibank Comp USA Compaq Computer Cray Research CSX Corporation Deutsche Bank Dictaphone Dupont E*Trade Group E-bay EDS Enron Exxon Federal Express Fluke Ford Motor Company

  5. Current Issues in Healthcare include… • Networks, systems, medical devices, and wall clocks display and record different times. • No certainty of start/end times for events, tasks, etc. • Without accurate time for Electronic Healthcare Records (EHR’s), you are vulnerable to potential litigation • Error-prone manual clock-time setting

  6. What You Do Not Want To See in Your Facility • Physical Security system has “12:22:29” • Display Clock reads “12:16” • Which one is right ?? (A medical center’s Public Safety Center)

  7. What can Time Synchronization do to Improve Healthcare Operations? • Accuracy of records assured – treatments, procedures, time of birth/death, etc. • Legally traceable time supports credibility and consistency for EHR’s, log files, audit trails, digital signatures. • Enhances interoperability for all networks, systems, and devices, as well as between agencies. • Provides regulatory compliance and best practices, reduces liability. • Fully automated, eliminates manual resetting, automatic DST adjustment, behind your firewall.

  8. Credible, Consistent EHR’s • Certification Commission for Healthcare IT (CCHIT) – All electronic health and security records are synchronized with UTC time and NTP/SNTP protocols when a NetClock is employed • Health Level 7 (HL7) - NetClock provides full compliance to the accuracy, security, and manageability of this standard • Chest Pain Accreditation – Accurate Coordination of times between EMS, ER, Cardiology, and Cath Lab ensures the best results for cardiac arrest patients • JCAHO standard IM 7.8 – NetClock provides legal, authenticated date/time stamps for medical records • FDA 21 CFR Part 11 – Accurate time-stamped audit trails supported by NetClock

  9. Continue the string of Traceability • NetClock can provide • Legally Traceable Time from the moment the patient enters the hospital: • 911, EMS, Police, etc… all provide this time, up until the patient is brought into the hospital. Continue the string of traceability by synchronizing the hospital network, systems, equipment, displays, etc… so that your records can be admissible in a court of law. 4,500 9-1-1 Dispatch Centers rely on Spectracom for accurate time

  10. Synchronized Healthcare Facility

  11. At this time please open the NetClock WiSync flash video presentation See how it works - view a 2 min demonstration. This was either emailed previously to you, or can access via this website: http://www.spectracomcorp.com/ProductsServices/TimingSynchronization/SynchronizedClocksTimeDisplays/NetClockWiSyncWirelessClocks/WirelessClockDemonstration/tabid/807/Default.aspx 11

  12. NetClock Wireless Mesh Network Clock System • Provides a Clear Signal in any facility and campus environment • Each Display is a receiver and transmitter • No FCC license required • Eliminates interference issues • Battery operated for total wireless solution Incorporates 900MHz Frequency-Hopping technology that:

  13. How it Works

  14. NetClock Time Server/master clock Model 9389 • Front Panel • LEDs indicate Power, GPS status • Inside • 12-channel GPS receiver • Stratum 1 NTP Server • Back Panel Timing Outputs: • 10/100 BaseT Ethernet port • NTP timing • Network management • (1) Console Port • (1) RS-485 Output • (1) RS-232 Output • (3) Alarm/Event Contact Relays

  15. Some Healthcare Facilities using NetClock for their Time Synchronization Needs Cleveland Clinic/Hillcrest EMH Regional Healthcare Scott & White Memorial Hospital Los Alamitos Medical Center St. Elizabeth Community Hospital St. John Pleasant Valley Hospital Cook Children’s Health Care System North Mississippi Healthcare Evanston NW Healthcare Chelsea Community Hospital Crestwood Medical Center Memorial Herman Baptist Hospital Anne Arundel Medical Center Washington Hospital St Luke's Hospital Mount Nittany Medical Center Serenity Lane Health Alberta Cancer Center Luther Midelfort Community General Hospital Melbourne Internal Medicine DCH Regional Medical Center University Hospital St. Elizabeth’s Hospital - Dept of Mental Health

  16. Quality Process, Quality Results • ISO 9001:2000 certified in 2002. • We call and survey every 20th customer: • Results for calendar year 2009: • ‘My order was delivered in-full and error free’ (95% Yes) • ‘The product’s features met my needs’ (100% Yes) • ‘Product setup was flawless’ (100% Yes) • ‘I would recommend Spectracom’ (100% Yes) • In-bound help desk calls • 85% of the issues are closed on the first call • 95% closure after one follow-up call

  17. Support Services Website: http:www.spectracomcorp.com Offers Complete Library of Downloadable Application Support Materials Area Dealer: (contact Spectracom for a Full-service Dealer offering Sales, Installation & Integration, Service/Maintenance) Tech Support: ph#: 585-321-5800 - techsupport@spectracomcorp.com Technicians average 10+ years experience in timing systems

  18. Think of • SPECTRACOM • for ALL your • Time Synchronization needs.

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