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Council of Governors

Council of Governors. Oncology Service Presentation. Dr Yasser Haba, Acting Clinical Director Gill Gould, Head of Nursing 10 May 2013. Newly qualified nurses. How many left in the first year 2011 cohort, 8 NQN joined. All remained in department for at least 1 year

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Council of Governors

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  1. Council of Governors Oncology Service Presentation Dr Yasser Haba, Acting Clinical Director Gill Gould, Head of Nursing 10 May 2013

  2. Newly qualified nurses How many left in the first year 2011 cohort, 8 NQN joined. All remained in department for at least 1 year 2012 cohort, 4 NQN joined. All still employed 2013 cohort, 1 NQN joined, left due to relocation to Surrey Of 2011 cohort 5 have since left the service. 1 to hospice 1 to Bristol (due to family) 1 returned to work on IoW 1 returned to Leeds 1 returned to Plymouth- Where did they go all moved to oncology posts in other Trusts (acute or palliative) Page 2

  3. Complaints • The Oncology service received 23 complaints last year (April 2012-March 2013) • Of these • 2 related to radiotherapy • 8 to outpatients • Remainder related to ward areas • The Trust as a whole received 531, oncology service complaints comprised 4.3% of these.

  4. Process improvements and LEAN • Service reviews and process mapping have been undertaken on several occasions in past 4 years • Ongoing process of service development has led to • Acute oncology service • Clinic rationalisation to see same tumour site patients on same day • Extended hours in HODU • Further work ongoing to consider • Near patient blood testing • Improved pharmacy support to HODU • Nurse led assessment and clinics • Moving non chemotherapy service delivery • Care closer to home

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