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Achieving Success through AS9100/ISO 9001:2000 System Implementation

Learn about the relationship between AS9100 and ISO 9001:2000 systems, key changes, benefits, challenges, and success stories of implementing AS9100 at SSP Inc. Discover the importance of AS9100 certification and its impact on the aerospace industry.

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Achieving Success through AS9100/ISO 9001:2000 System Implementation

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  1. ISO9001:2000 & AS9100 System Implementation SENIOR OPERATIONS SSP INC. 2006

  2. Relationship Between AS9100 & ISO 9001:2000 • “All” Elements of ISO 9001:2000 are Embodied in AS9100 • AS9100 Incorporates Prime Contractor & FAA CFR Title 14 Requirements * FAA ACO believes the effective implementation of AS9100 will enhance companies overall performance

  3. AS9100 Changes • Significant Changes in “Shall” Requirements over ISO 1994: • 129 additional “Shall” requirements • AS9100 also contains 80 Aerospace unique requirements and Amplifications • Standard is more descriptive and written in understandable terms

  4. AS9100 Changes • Transfers the Responsibility for Quality from Quality Assurance to “Top” Management • New Standard adopts a “Process” Approach when Developing, Implementing and improving Effectiveness

  5. SSP Implementation • Major Benefits & Success in a 2 Step Implementation: • Obtain ISO 9001:2000 certification first • Add Additional AS9100 requirements to the baseline *requires additional procedures • SSP Received ISO9001:2000 in 2003 and followed 6 months later with AS9100

  6. Benefits of AS9100 • Prime Contractors acknowledge the Standard as a common Baseline • FAA & NASA have accepted AS9100 • Utilization of AS9100 Standards Checklists during Prime audits. • Primes are beginning to reduce Quality System Audits-Moving towards Product & Process Audits

  7. Benefits of AS9100 • Increased Consistency in Expectations from the Primes • Lean Activities; Kaizen, 5 S and Six Sigma are accepted Continual Improvement Strategies • Reduced Oversight Costs • Improved Performance

  8. AS9102 First Article Requirement • Has become a Contractual requirement by Primes • Has added cost and cycle time to the FAI process • Primes are Divided between Rev. NC & “A” –causing dual standards and implementation • Primes often “Add” additional requirements to an already Cumbersome Standard

  9. Challenges of AS9100 at SSP • Establishing and Monitoring of Metrics at the Cell Level –Quality Objectives • Continual Improvement Opportunities identified and worked at the lowest levels • Training and measuring “Effectiveness” of Training • Sub-Tier Supplier Performance and Monitoring

  10. Challenges of AS9100 at SSP • Integrating Actions to Improve Customer Satisfaction & Perception

  11. SSP Success • SSP has transformed it’s culture through a “Top-Down” management commitment • Lean & Continual Improvement Opportunities are saving $$$ to the Bottom-line • Over 50% Reduction in Hardware Scrap realized through Improved Processes and Corrective Actions

  12. SSP Success • Management Reviews serve as a Platform to Identify Where Further Improvements can be made • Cell & Process Metrics have become a way of “Business” and are taking Root

  13. Summary In the Early Days of ISO 9001, having an ISO Certification was merely a “Competitive Advantage” In today's Aerospace Market, Not having AS9100 can be a significant business “Disadvantage”

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