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NAVIGATING CULTURAL DIVERSITY & INTEGRATION

NAVIGATING CULTURAL DIVERSITY & INTEGRATION. PRESENTED BY: THE COALITION OF LIMITED ENGLISH SPEAKING ELDERLY. There never were in the world two opinions alike, no more than two hairs or grains; the most universal quality is diversity. Michel de Montaigne (1533-1592)...

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NAVIGATING CULTURAL DIVERSITY & INTEGRATION

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  1. NAVIGATING CULTURALDIVERSITY & INTEGRATION PRESENTED BY: THE COALITION OF LIMITED ENGLISH SPEAKING ELDERLY

  2. There never were in the world two opinions alike, no more than two hairs or grains; the most universal quality is diversity. • Michel de Montaigne (1533-1592)... • French philosopher and essayist

  3. We all live with the objective of being happy; our lives are all different and yet the same. Anne Frank

  4. CLESE Mission To improve the lives of limited English speaking elderly by providing advocacy, leadership and education.

  5. Ethnic groups in CLESE... Japanese Korean Lao Mexican Pakistani Polish Puerto Rican Romanian Russian Serbo-Croatian Somali South and Central American Ukrainian Vietnamese Arab Afghan Assyrian Cambodian Chinese Cuban Ethiopian Ethnic Chinese from South East Asia Filipino Greek Haitian Herzegovinian Lithuanian Indian

  6. Demographics • 1 out of 10 older adults in Illinois were born in another country • 25,000 Older Adults in Illinois are Russian • 15,000 Older adults in Illinois are Asian Indian

  7. Culture...PASSED DOWN FROM ONE GENERATION TO THE NEXT • A way of life • A product of collective memories and intellect • The behaviors and beliefs of a particular group

  8. CULTURE IS THE WAY YOU • Think • Act • Interact blog.7geese.com

  9. The Elements of Culture Include... • Language • Religion • Values • Customs & Traditions • Art & Literature • Economic Systems • Forms of Government • Food www.fminet.com

  10. spectrain.wordpress.com squidoo.com What lenses are you looking through?

  11. The first step in becoming culturally competent is to possess capacities of genuine warmth and interest in cultural differences. From that flows compassion and respect for the struggles which immigrants and refugees face in a new society.

  12. Individual • Family • Community To understand how culture plays a role you must first understand how an individual/group views the role of:

  13. GROUP: Family Community SELF Authority productivity501.com

  14. From a Russian perspective, having lived under a totalitarian regime, their expectations are that the government will deliver services and be responsible for providing care. • From an Asian Indian perspective, the expectation is that care will be provided by the family. The needs of the older adult are subservient to the needs of the family.

  15. Barriers to service • Cultural beliefs and behaviors: demanding services or unwillingness to receive services • Not understanding how the social service system works • Cognitive decline • Language

  16. Limited English ability is a barrier in many ways... • Choice of words • Speed • Clarity and tone of voice

  17. Ways to overcome barriers • Be patient • Use a translator when necessary • Speak slowly and clearly - but you don’t need to shout • Ask for clarification if you are uncertain if you understand a response

  18. Avoid using idioms such as “no ifs ands or buts” • Watch your use of jargon such as “do you get it?” • Do not use acronyms such as “CCP” or “IDOA” • Identify the most appropriate means of communication: phone, email or letter

  19. People can only live fully by helping others to live... Cultures can only realize their further richness by honoring other traditions. Daisaku Ikeda

  20. Discussion: A Russian and Asian Indian perspective

  21. How do they live? • 33% of Russian elderly live alone • 60% of Russians rent • 4% of Asian Indian elderly live alone • 12% of Asian Indians rent Describe the family composition of a typical Russian/ Asian Indian home

  22. Age and income • 24% of LEP Asian Indians are 75 years of age + • 41% of LEP Russians are 75 years of age + • 14% of Asian Indians receive SSI • 47% of Russians receive : It is higher because many came as refugees Share a story of how/why a typical older adult came to the United States

  23. Education • 37% of Asian Indians did not finish high school • 52% of Asian Indians have limited English speaking ability • 18% of Russians did not finish high school • 15% of Russians have limited English ability How do language and education impact ability to integrate into the social services system in the U.S.?

  24. Family Dynamics • Communication among the members of the Russian family may sound loud or agitated. Despite loudness and strong emotion they are not quarreling, just having a discussion. • Families tend to be dominated by the males and you will be expected to talk to the husband first; the older generation has a position of high authority. Describe the role of the older adult in the family

  25. Hospitality • In both cultures it is appropriate to ask if you should remove your shoes. • In both cultures you will most likely be offered tea • In both cultures it is considered polite to accept whether or not you choose to drink it Why is hospitality so important in your culture?

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