David Torres Dean, Institutional Research Riverside Community College District

1. Student Satisfaction Survey &Community College Survey of Student EngagementMoreno Valley CollegeSpring, 2011 David Torres Dean, Institutional Research Riverside Community College District

2. SSS Methodology • Done in conjunction with CCSSE in Spring 2011 • Each survey had 5 parts • Demographics • Importance • Campus Climate • Services • General Satisfaction • Sample size =284 (2010 sample size = 652).

3. Demographics • 79% completed most of their units at MVC, followed by RCC (16%) and NC (5%)

4. Demographics

5. Demographics

6. Demographics (continued) • 57% lived in households of less than $50,000/year • 73% live with parents • 1 out of every 10 is a single parent • 88%+ live with 3 or more people

7. Demographics (continued) • 75% first generation • 63% want an AA/AS or transfer • 64% attend in the morning • 48% enroll in 12+ units • Work: 57% <20 hours, 26%=21-34, 10% fulltime

8. Student Learning Outcomes

9. Reasons for not attending

10. Importance

11. Campus Climate

12. Services

13. General Satisfaction

14. General Satisfaction (cont.)

15. Community College Survey of Student Engagement (CCSSE) Moreno Valley 2011 Results

16. CCSSE Background • CCSSE provides standardized benchmarks of student engagement • Administered Spring 2011 • Surveyed 480+ MV students

17. Benchmarks • Active and Collaborative Learning • Student Effort • Academic Challenge • Student-Faculty Interaction • Support for Learners

18. Benchmark 1-Active and Collaborative Learning. • Students learn more when they are … • …actively involved in their education and apply what they are learning in different settings • collaborate with others to solve problems or master challenging content that prepare them to deal with real-life situations and problems. • Measured by 7 survey items

19. Benchmark 2-Student Effort • These 8 survey items measure: • How students’ own behaviors contribute significantly to their learning • Likelihood that they will successfully attain their educational goals

20. Benchmark 3- Academic Challenge • These 10 survey items address • the nature and amount of assigned academic work • the complexity of cognitive tasks presented to students • the rigor of examinations used to evaluate student performance

21. Benchmark 4- Student-Faculty Interaction • The more contact students have with their teachers, the more likely they are to learn effectively and to persist toward achievement of their educational goals. • Measured by 6 survey items.

22. Benchmark 5- Support for Learners • Students perform better and are more satisfied at colleges that provide important support services • cultivate positive relationships among groups on campus • demonstrate commitment to their success • 7 items measure this construct

23. Moreno Valley – CCSSE Benchmarks

24. Suggestions for moving forward… • Determine which benchmarks need improvement • Understand the survey items that informed the benchmarks • Develop targeted treatments that are hypothesized to positively affect these items

25. CCSSE and Accreditation

26. Student Satisfaction Survey &Community College Survey of Student EngagementMoreno Valley CollegeSpring, 2011 end of slide show