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Remote Text Services -- What to do and how to do it!

Remote Text Services -- What to do and how to do it!. Tech Symposium June 22, 2010 Rochester, NY. Who’s talking today?. Phil Hyssong M.S., CMRS, Transcriber, Alternative Communication Services, LLC. Menu Experiment. What is the best item on the menu and why?. What is on the menu?.

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Remote Text Services -- What to do and how to do it!

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  1. Remote Text Services --What to do and how to do it! Tech Symposium June 22, 2010 Rochester, NY

  2. Who’s talking today? • Phil Hyssong • M.S., CMRS, Transcriber, Alternative Communication Services, LLC

  3. Menu Experiment • What is the best item on the menu and why?

  4. What is on the menu? • TypeWell • Meaning for meaning • Spelling-based system • C-Print • Meaning for meaning • Phonetic-based system • CART • Verbatim realtime word-for-word process • Sign Language • Not on this menu!

  5. Areas to focus after the decision • Audio acquisition • Internet options • Training

  6. Audio Acquisition • Type of Microphone • Lavaliere • Room mic • Microphone placement • Internet vs. phone • VoIP • Skype – AIM – Google Talk

  7. Internet Connectivity • Hardwired on campus • Wireless on campus • Broadband cards

  8. Training • Value of Training • Who gets training • Students • Professors • Disability staff

  9. Costs Cost of training, internet and microphones vs. quality of service

  10. Attributes of Successful Service • Hear it • Receive the text • Everyone is informed of the process

  11. Questions & Answers Thank you very much! Phil Hyssong, M.S., CMRS Alternative Communication Services, LLC P.O. Box 278 Lombard, IL 60148 800-335-0911 Phil@ACSCaptions.com

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