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Remote Text Services: Enhancing Communication Solutions

Learn about remote text services like TypeWell, C-Print, CART, and more. Explore audio acquisition, training benefits, costs, and success factors. Discover innovative communication methods in this tech symposium.

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Remote Text Services: Enhancing Communication Solutions

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  1. Remote Text Services --What to do and how to do it! Tech Symposium June 22, 2010 Rochester, NY

  2. Who’s talking today? • Phil Hyssong • M.S., CMRS, Transcriber, Alternative Communication Services, LLC

  3. Menu Experiment • What is the best item on the menu and why?

  4. What is on the menu? • TypeWell • Meaning for meaning • Spelling-based system • C-Print • Meaning for meaning • Phonetic-based system • CART • Verbatim realtime word-for-word process • Sign Language • Not on this menu!

  5. Areas to focus after the decision • Audio acquisition • Internet options • Training

  6. Audio Acquisition • Type of Microphone • Lavaliere • Room mic • Microphone placement • Internet vs. phone • VoIP • Skype – AIM – Google Talk

  7. Internet Connectivity • Hardwired on campus • Wireless on campus • Broadband cards

  8. Training • Value of Training • Who gets training • Students • Professors • Disability staff

  9. Costs Cost of training, internet and microphones vs. quality of service

  10. Attributes of Successful Service • Hear it • Receive the text • Everyone is informed of the process

  11. Questions & Answers Thank you very much! Phil Hyssong, M.S., CMRS Alternative Communication Services, LLC P.O. Box 278 Lombard, IL 60148 800-335-0911 Phil@ACSCaptions.com

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