Risk Management
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This presentation by James M. Goldberg delves into the vital role of risk management in planning. It explores more than just insurance—detailing the systematic process of assessing, analyzing, planning, controlling, and improving strategies to mitigate risks effectively. Discover the key types of risks planners face, including unforeseen events, contractual obligations, and regulatory issues. Learn to craft a comprehensive risk management plan, engage stakeholders, implement controls, and constantly evaluate performance to enhance future planning events.
Risk Management
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Presentation Transcript
Risk Management A Special Presentation for SGMP James M. Goldberg
What is Risk Management? • It’s more than just insurance • It’s the process of selecting and implementing countermeasures to achieve an acceptable level of risk at an acceptable cost
What Risks Does a Planner Face? • Unanticipated occurrences • Accidents/negligence • Criminal activity/terrorism • Acts of God (e.g., weather) • Other (e.g., strikes) • Statutory/regulatory • Permits/licenses • Americans with Disabilities Act • Taxes
What Risks Does a Planner Face? • Self-assumed (e.g., contracts) • Attrition • Cancellation • Food and beverage minimums • Other provisions
Risk Management is a Process • Risk assessment • Risk analysis • Risk planning • Risk control • Evaluation and improvement
Risk Assessment • Answer these questions • What/who is exposed to loss? • What could cause a loss? • Who would suffer a loss? • What are the consequences?
Risk Analysis • Prioritize possible risks • Probability of occurrence • Consequences • Quantifying uncertainty • Is there historical data? • Comparable events? • Other events in same location? • Specific characteristics of this event?
Risk Planning • Draft a risk management plan • Involve all stakeholders • Budget • Identify triggers for action • Coordinate with venue • Communicate to all, including attendees
Risk Planning • Risk planning produces: • Pre-defined action steps • Triggers for the action steps • How/what to monitor in order to trigger the action steps • What the contingencies are
Risk Control • Implementation of the plan • Brief all personnel prior to the event • Who/where to report problems • Location of emergency facilities • Make attendees aware of what to do • Look for easily identifiable event staff • Dealing with the media • Tell the whole story quickly, but accurately • Pre-selected spokesperson
Evaluation and Improvement • Post-conference debrief • Underestimated risks • Overestimated risks • Plan for improvement • Correct for next day • Correct for next event
Once Identified, How is Risk Managed? • Reduce it • Don’t do dangerous things • Plan exposure carefully • Transfer it • Let the other guy handle it • Use contract provisions • Insure it • Protect financial assets (private sector)
Managing Risks in Contracts • Understand the market • Yours and theirs • Plan conservatively • Do not assume steep growth curve • Understand what you are signing • Hotel “standard” does not mean non-negotiable
Contract Issues • “If it walks like a duck…” • Title of document is not important • Understand government contracting rules • What you can and cannot pay for • Understand hotel profit centers
Contract Issues • Attrition • Cancellation • Force majeure • Indemnification • Dispute resolution