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Managing in a Digital World

Managing in a Digital World. MIS2101: Information Systems in Organizations. Based on material from Information Systems Today: Managing in the Digital World , Leonard Jessup and Joseph Valacich, Pearson Prentice Hall, 2007

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Managing in a Digital World

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  1. Managing in a Digital World MIS2101: Information Systems in Organizations Based on material from Information Systems Today: Managing in the Digital World, Leonard Jessup and Joseph Valacich, Pearson Prentice Hall, 2007 Also includes material by David Schuff, Paul Weinberg, Cindy Joy Marselis, Munir Mandviwalla, and Mart Doyle.

  2. Learning Objectives

  3. Question • What is a “knowledge worker”? • How many of the MIS majors expect to work as knowledge workers upon graduation? • How many of the non-MIS majors expect to work as knowledge workers upon graduation?

  4. Characteristics of the Digital World The Knowledge Worker Knowledge Society

  5. The Knowledge Society Information is now as important as land, labor and capital.

  6. What is “globalization” and how is it manifested?

  7. Globalization Globalization is the integration of economies throughout the world, enabled by technological progress.

  8. Information Systems: Definition A set of interrelated components that collect (or retrieve), process, store, and distribute information to support decision making and control in an organization. . . . Source: Laudon, K & Laudon, J, Managing Information Systems

  9. Six MIS Functions

  10. Six MIS Functions How have these functions changed in the past 10 years?

  11. Question • What is the difference between “data”, “information”, “knowledge” and “wisdom”? • Can one be created from the previous?

  12. Data: A Key Component of MIS

  13. Learning Objectives

  14. Best Jobs for the Next Decade

  15. Careers and Salaries in the IS Field (National Average)

  16. What Makes MIS Personnel Valuable? Integrated knowledge and skills in three areas: Technical Competency - skills in hardware, software, networking and security Business Competency – understanding of the nature of the business; this is key in addition to the technical competency System Competency – understanding of how to build and integrate large scale systems

  17. Organizing the MIS Function • Early History: Poor Service and Worse Attitudes • The Rise and Fall of End-User Development • The Modern Information Systems Organization

  18. Other Issues and Opportunities Faced by the IS Function The spread of technology/MIS people in organizations Downsizing/Rightsizing – Enabled by technology Outsourcing – Enabled by technology Career prospects and opportunities

  19. Other Issues and Opportunities Faced by the IS Function • Greater Miniaturization, Speed, and Portability • Greater Connectivity and Continuing Convergence of Computing and Communications connectivity • Greater Use of Digitized Information and Multimedia • Better Software Techniques and Interfaces with People

  20. The Computer Revolution: Moore’s Law Drives Microchip Performance Up... Source: Brynjolfsson, E. and S. Yang “Information Technology and Productivity: A Review of the Literature”, Advances in Computers, 1996.

  21. The Computer Revolution…and Computer Costs Down… Source: Brynjolfsson, E. and S. Yang “Information Technology and Productivity A Review of the Literature”, Advances in Computers, 1996.

  22. Learning Objectives

  23. The Dual Nature of MIS U.S. Navy – The failure $ 1 billion wasted on 4 different ERP applications FedEx – The success $ 32 billion family of companies – largest express transportation company “Information hub for business where managing information is the business”

  24. Major Ideas • Integration: There are no boundaries between • Business process design and technology design • Major business functions • Location doesn’t matter • IT does matter • IT is a major driver of business innovation • The use of technology by itself doesn’t guarantee success

  25. In this course . . . • You won’t be learning programming, algorithm design, or database structure • You will be learning critical thinking about technology’s role in overall business success • How business and IT professionals communicate • What roles IT plays in modern business firms • How to get things done using IT • How to get value from IT initiatives

  26. Learning Objectives

  27. Cases

  28. ChoicePoint Inc. Identity theft – the crime of the 21st century ChoicePoint maintains 19 billion pieces of information on virtually every adult in the US 2005 – identity thieves bought more than 100,000 records from ChoicePoint 750 of these became victims of identity theft In 2006 ChoicePoint was fined $10 million for the security breach $ 5 million was paid to consumers affected by this Security audits implemented

  29. MTV Europe The most international television network in the world Now working to break into a new medium: mobile television screens MTV-Europe: testing ground

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