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The Engineering and Maintenance Division

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The Engineering and Maintenance Division. Engineering and Maintenance. Purpose To keep the facility in top condition for safety, guest satisfaction, and profitability Safety (i.e. electricity) Guest Satisfaction: the nicer the equipment, the happier the guest

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The Engineering and Maintenance Division

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  1. The Engineering and Maintenance Division

  2. Engineering and Maintenance • Purpose • To keep the facility in top condition for safety, guest satisfaction, and profitability • Safety (i.e. electricity) • Guest Satisfaction: the nicer the equipment, the happier the guest • Profitability: less expensive to maintain the equipment regularly then wait for it to break down and buy new equipment

  3. Engineering and Maintenance Department • 6 Functions • Preventive Maintenance: Fine tuning of equipment that is in working order • Deep Cleaning: Cleaning equipment (i.e. dust) • Repairs: Repair broken devices • Remodeling: (i.e. painting, lights, carpeting) • Resource Management: Conserving utilities • Emergencies: (i.e. fires, floods)

  4. Building Systems • Electrical Systems: provides heat, electricity, and power • Plumbing Systems: drinkable water, dispose of waste • Heating and Air Conditioning Systems: HVAC • Roofs, Walls, Floors • Parking Lot: this is the first thing a guest sees • Elevators and Escalators • Kitchen Equipment: in Restaurant

  5. Recreational Equipment and Grounds • Recreational Equipment • Swimming Pools • Chemicals • Filtering and Scrubbing • Hot Tubs • Exercise Equipment • Grounds • Basic Grounds keeping • Golf Courses

  6. Engineering Staff • Chief Engineer: train, supervise, and motivate employees. Keep lists of all equipment and latest repairs. • Restaurant Engineer • Skilled Technicians • Electricians, plumbers, etc. • Maintenance Staff: Do minor repairs • Landscaping crew

  7. Assignment • Questions: • 1. How does the engineering dept. provide safety, guest satisfaction, and profitability? • 2. Give 2 examples of preventative maintenance for equipment. • 3. Why do hotels and restaurants want to conserve fuel and water? • 4. List 10 items in a hotel that require electricity • 5. Why is chlorine added to a swimming pool? • 6. What does a groundskeeper do? • 7. Describe the responsibilities of the chief engineer • 8. What are the 6 functions of this department? • 9. Name 2 types of recreational equipment that must be maintained.

  8. Assignment 2 • You and your partner are the chief engineers for a hotel. Come up with a list of at least 10 pieces of equipment in your hotel that you need to oversee. • Design your own checklist in excel. Here are some headings that you may want to include: • Interior: • Name of equipment • Location of equipment • Date of purchase • Last inspection • Last repair • Next scheduled repair • Exterior • Name • Location • Last time chemicals added • Etc.

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