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Integrating Case Management into Support Services for Carers of Physically Disabled Individuals in Hong Kong

The "Care for the Carers Project" in Hong Kong, established in 2008, adopts a case management model to provide holistic support to carers of persons with physical disabilities. With a focus on community-based care and specialized services, the project offers counselling, support groups, and educational resources tailored for caregivers. Over its operation from 2008 to 2012, the initiative demonstrated significant positive impacts on the well-being and satisfaction of both carers and the individuals they care for, although further rigorous evaluation methods are recommended.

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Integrating Case Management into Support Services for Carers of Physically Disabled Individuals in Hong Kong

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  1. Adopting case management model into carer support services for carers of persons with physical disabilities in Hong Kong: A program evaluation Frederick Yip, Manager

  2. The English PHAB Founder Ms Mary Robinson introduced this PHAB concept to Hong Kong in 1970. • We believe in “Opportunity Not Pity”. • Hong Kong PHAB Association was established in October 1972. PHABstands for Physically Handicapped And Able-Bodied

  3. Care for the Carers Project Care for the Carers Project was established in 2008. It is a pilot project for the carers. We provide a one-stop case management, professional counseling and comprehensive support services to carers of people with physical disabilities.

  4. Care for the Carers Project Rationale: - Carer plays a pivotal role in the caring of the disabled. • Carer is the key in the success of ‘Care in the Community’. • Carer has his/her special needs. • There is no specialized and holistic care for the carer in Hong Kong.

  5. Care for the Carers Project Objectives: • To provide a ‘family-based’service to carer and the disabled. • To provide an out-reach counselling service. • To support the carer and the disabled to live in the community. • To make referrals to other suitable services for the carer and the disabled.

  6. Care for the Carers Project Target • Carers of people with physical disabilities • Carers who receive no monetary reward for the caring • Hong Kong Citizens with no age limit • April 2008- March 2012: over 280 cases

  7. Carer’s Situations Care for the Carers Project Finance Community Support Health Carer Quality of life Disabled Social Circle Psychological Well-being Interpersonal relationship

  8. Care for the Carers Project We provide: -counselling -support groups -carers’ education and training -social & recreational activities

  9. Care for the Carers Project Key Features: • Each carer was assigned a designated caseworker to coordinate his/her care service • We pay home visits • We provide a holistic care to the carer and the disabled

  10. Physical Exercises Workshops Support Group Carers Referral Disabled Outing Home Modification Family/Legal Consultations Care for the Carers Project Work ApproachMode • A One-stop Service & Holistic Care

  11. Care for the Carers Project Work Approach • Home Visits 2008-2012 • 1,739Home Visits • 10,302 Counselling Hours • 99%Customer Satisfaction rate

  12. Care for the Carers Project Work Approach • Support Groups

  13. Care for the Carers Project Work Approach • Carers’ education and Training (Music Therapy, Sandplay)

  14. Care for the Carers Project Work Approach • Social & Recreational Activities (Macau, Lamma Island, Golf)

  15. Care for the Carers Project Care for the Carers Research Findings Number of valid closed cases between 2008-2011: 76 Mean Service Duration: 1.5 years

  16. Care for the Carers Project

  17. Care for the Carers Project

  18. Care for the Carers Project Disabled age

  19. Care for the Carers Project

  20. Care for the Carers Project

  21. Care for the Carers Project

  22. Care for the Carers Project

  23. Care for the Carers Project Psychological Well-being of Carer

  24. Care for the Carers Project Psychological Well-being of Carer

  25. Care for the Carers Project Psychological Well-being of Carer

  26. Care for the Carers Project • The Care for the Carers Project which integrates the element of case management seems to be effective in reducing the stress, anxiety and depression of the carers. • However, there was no control group and a more rigorous research design is recommended to evaluate the project in future.

  27. Care for the Carers Project • Contacts • http://cc.hkphab.org.hk • cfc@hkphab.org.hk • Tel: + 852 25510622 • Fax: +852 25510816

  28. Care for the Carers Project Thank You

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