1 / 8

What Is White glove delivery?

Visit for all information at https://kineticlogistics.co.uk/<br>White glove delivery is often misunderstood because it can mean different things for different companies and is often used as an opportunity to upsell services.

kineticlogistics
Télécharger la présentation

What Is White glove delivery?

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. What is WhiteGlove Delivery? Whenchoosingtherightdeliveryservice,it’simportanttopay attentiontothelevelofserviceonoffer.Failuretodosocould leave you paying more than you need to, or not receiving enoughsupportforyourdelivery.

  2. White glovedelivery White glove delivery is often misunderstood because it can mean different things for different companies and is often used as an opportunity to upsell services. To add to the confusion,youmayseewhiteglovedeliverylistedastwo-man delivery, but two-man delivery doesn’t always include all the servicesofferedwithwhiteglovedelivery.

  3. So... Ingeneral,whiteglovedeliverymightincludethefollowing services: Deliveryofgoodstoaspecifiedplace,oftentoaspecifiedroom Unpackaging ofgoods Checkingtheconditionofthegoodstoensurenothingwasdamagedintransit Basicinstallation,inthecaseofitemssuchaswashingmachinesordishwashers Removalofthepackaging In some cases, white glove delivery might also include assemblyoftheproductandremovaloftheoldproduct.

  4. Whyusewhiteglovedelivery? Whiteglovedeliveryisidealforshippingsituationswhereahigherlevelof customer care is required. This might mean ensuring that the goods arrive withoutdamage,orinstallingthegoodsintheroomoftherecipientschoice. Delivering a heavy item to the door of an elderly recipient is no good, as they won’tbeabletogettheitemintheirhomeorinstallitwithouthelp.Whiteglove deliveryisidealforthedeliveryofheavy,bulkyorfragileitemsandcanhelpto reducebreakageintransitandduringinstallation. Expertdeliverydriverswillknowhowtogettheitemintotherecipientshome safelyandwithoutcausingdamagetotheitemofthehome.

  5. Benefitsofwhiteglovedelivery tocustomers Whiteglovedeliveryoftenincludesaspecifiedtimeofarrival,whichmeans customersareabletomakearrangementstobehome. There’snothingmorefrustratingthanstayingathomealldayonlytomissthe deliverydriverafterpoppingoutforamoment. Thiskindofreliabilityhelpstobuildastrongrelationshipwiththecustomerand canleadtorepeatpurchasesiftheyhaveagoodexperience.

  6. Also... Whiteglovedeliveryalsoreducesthechanceofdamagingyourpropertywhen gettingheavyorbulkyitemsintoyourhome. Whiteglovedeliveryoftenincludesblanketsandshoecoverstoprevent damagetopropertywhiledeliveringtheitem. Allwasteistakenaway,sothere’snoneedtoworryaboutfillingupthe recyclingbinwiththepackagingcardandpaper.

  7. Benefitsofwhiteglovedelivery tocompanies Asoutlinedabove,somepeoplearesimplyincapableofreceivinglargeitems andgettingthemintotheirhomes. Many delivery services cover warehouse to door delivery and then leave it downtothecustomertomakearrangementsfromthere.Thismightleadtothe item being damaged, and at this point, it’s impossible to say if the item was damagedduringshipmentorinstallation. Byusingwhiteglovedelivery,theshippingcompanycanensurethattheitems arrive in working order, which reduces the number of returned or damaged items.

  8. Environmental benefits towhite glovedelivery Anoftenforgottenbenefitofwhiteglovedeliveryistheenvironmentalimpact itcan have. Withouttheoptiontohaveoldappliancesorfurnituretakenaway,somepeople may resort to fly-tipping or simply throwing out their items in the ordinary rubbishcollection. Withwhiteglovedelivery,theunwanteditemscanbetakenawayanddisposed ofcorrectly,whichoftenmeansrecyclingtheitem.It’sasmallact,butitcanhelp toreducetheamountofwastegoingtolandfills.

More Related