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Making the MOST of the Accreditation Team Experience

Middle States Workshop for New Team Chairs and Evaluators October 7, 2008. Making the MOST of the Accreditation Team Experience. Jo Allen, Senior Vice President & Provost Widener University Based on remarks by Patricia A. McGuire, President

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Making the MOST of the Accreditation Team Experience

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  1. Middle States Workshop for New Team Chairs and Evaluators October 7, 2008 Making the MOST of the Accreditation Team Experience Jo Allen, Senior Vice President & Provost Widener University Based on remarks by Patricia A. McGuire, President Trinity University, Washington

  2. SERVING on a Middle States Accreditation Team? …in Five Words or Less! • Intense • Teamwork • Stimulating • Intellectual • Collegial

  3. What Do Institutions Expect of Teams & Chairs? • Respect • Collegiality • Fairness and Integrity • “Compassionate Rigor” • Expertise • Thorough Preparation • Consistency

  4. Role of the Team Chair LEADER Arbiter of ethics FACILITATOR/COACH Team visit strategy Team member roles Focus on MSCHE standards ORGANIZER Logistical details Team assignments & team report

  5. When Team Chairs Go Bad… • Runaway Team • Bully on the Team • Institutional Hide ‘n’ Seek • Scrooge • Terminator

  6. Role of An Evaluator • Be prepared • Know Middle States standards • Analyze and question the Self-Study • Understand the Institutional Mission & Goals • Remember the “peer” in “peer review” • Cooperate and be collegial • Root comments in Middle States standards. • DON’T… • Compare this institution to yours • Make prescriptive pronouncements

  7. When Evaluators Go Bad • Too Flexible • Too Rigid • Too Narrow • Discipline-bound • Institution-bound • Institution type-bound • Too Arrogant

  8. When Good Teams Go Bad, Part 1 • The Inspector General Persona and ‘Gotcha!’ Games • “Well, at MY Institution here’s how it’s done….” • “I am the Great Oz and I know what you need to be doing…” • “Let’s slam them on this …”

  9. When Good Teams Go Bad, Part 2 • “Could you believe that president [provost? faculty member?]??” • “I’ve arranged a small meeting with a few disaffected faculty to hear what’s REALLY going on at this place.” • “Forget the Characteristics, this place is a mess and we need to fix it or shut it down.” • “They’re lying.”

  10. Preparing for an InterviewDuring a Team Visit • Prepare … • To test and illuminate the self-study. • To substantiate your thorough knowledge of the self-study and institutional materials. • To identify potential interviews. • Develop Interview Objectives and Questions … • To know the objectives of the interview • To relate questions to the self-study and accreditation criteria.

  11. Set the Context Be friendly. Dialogue, not cross-examination. Explain interview purpose and topics. Set a time limit. Listen and Learn Test assertions constructively. Push for analysis by interviewees. Take Careful Notes Get names and positions of interviewees. DON’T Lecture interviewees Monologue your opinions. Offer prescriptions. Conducting an Interview During a Team Visit

  12. Resources for Team Support • Middle States Documents • Middle States Staff • Experienced Evaluators • Team Chair

  13. Some Reminders on Ethics • Leave your biases at home. • Reveal any conflicts of interest before the visit. • Respect the privacy and reputation of the institution. • Pay for bar drinks, movies, and personal phone bills personally.

  14. One Last Thing on Ethics…. …There are no job opportunities for you at this school..

  15. Some Reminders on Attitude • Keep your sense of humor apparent, but mild. • Do not be dour, or angry, or difficult. • If you hate the experience, do not volunteer for this gig again. • If you love the experience, definitely sign up again. • Be open to learning new things you didn’t anticipate.

  16. Questions? Comments? Concerns?

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