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Data Quality Management Control Program

DESCRIPTION

This document outlines the Data Quality (DQ) Management Control Program led by Ms. Nancy Taylor at the Navy Medical Support Command. It defines data quality and discusses how the program monitors standard metrics monthly, ensuring correctness, accuracy, completeness, relevance, and accessibility of data. Emphasizing a team effort for constructive issue resolution, it also highlights the program's importance to GAO audits, operational impact, and inclusion of explicit guidelines. Points of contact for various regions are provided for further inquiries.

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Data Quality Management Control Program

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  1. Data Quality Management Control Program Ms. Nancy Taylor Navy Medical Support Command March, 2006

  2. What Is DQ? • Defined: The correctness, accuracy, completeness, relevance and accessibility that make data appropriate for use. • DQ is a Management Control Program: • Standard metrics are monitored monthly, approved by Commanding Officers • Program is subject to GAO audits • SG/TMA gives it highest impact/importance

  3. An “off the shelf” program with explicit guidelines and processes A “one person” job An attack on medical information systems Data Quality Is Not… • Consistent efforts to identify critical data elements start to finish • A team effort with information sharing • A means to identify and resolve issues constructively Is…

  4. Monthly DQ Flow NMIMC Website Disparities found? N Monthly statement due Site collects data Web data validated Commanding Officer signs Y Local data extracts MTF files DQ Trouble Ticket Statement forwarded to Regional DQ Manager Discrepancies noted, corrected NMIMC reviews Web data MHS data to ASD, HA Data forwarded to TMA BUMED analyzes, compiles Statement forwarded to BUMED DQ Region reviews and validates

  5. DQ Statement

  6. DQ Statement

  7. DQ Statement

  8. BUMED • Analyze trends

  9. BUMED Contd. • Identify issues affecting metrics • Develop a POA&M to improve metrics

  10. POCs • Navy Medicine East Colleen A. Rees CARees@mar.med.navy.mil (757) 953-0451/DSN 377-0451 • Navy Medicine West Fred Aguon fred.aguon@nmwest.med.navy.mil (619) 767-6595/DSN 577-6595 • National Capital Area Richard Boynes ROBoynes@Bethesda.med.navy.mil (301) 319-4489

  11. POCs Contd. • Navy Medicine Support Command Nancy Taylor nltaylor@nmsc.med.navy.mil (904) 542-7200/DSN 942-7200 Ext 8229 • BUMED Francis Donkor fkdonkor@us.med.navy.mil (202) 762-0106

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