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Effective Changes for Information Systems Projects (Essential Factors for Success)

This paper explores the critical elements that contribute to the success of Information Systems (IS) projects. It aims to bridge business and computing disciplines to enhance project outcomes by reviewing relevant theoretical frameworks and identifying key success factors. Utilizing a combination of quantitative and qualitative analysis, including case studies and interviews, the study underscores the importance of organizational culture, clear objectives, strong senior management support, user involvement, effective communication, and teamwork in driving successful IS project implementations.

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Effective Changes for Information Systems Projects (Essential Factors for Success)

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  1. Effective Changes for InformationSystems Projects(Essential Factors for Success) Louise Shipley BSc(Hons) MBA MBCS MCMI Balfour Beatty Power Networks

  2. Introduction ….A successful IS project is recognised by its ability to meet (or exceed) user expectations whilst meeting business objects…. Aim To establish how business & computing disciplines can facilitate IS project success. Objectives • To review & critically evaluate relevant theoretical disciplines associated with Information system projects. • Apply theory & concepts from literature to form a basis for the primary analysis. • Identify success factors specific to IS projects.

  3. Literature Review People management (Change management) Initiation Phases Requirements Definition Plan, Execute & Control Acquisition / Development Implementation Termination Functions Adapted from Kuruppuarachchi, et al (2002)

  4. Methodology • Quantitative analysis • Established most frequency occurring factors suggested by authors which lead to project success.

  5. Methodology • Qualitative Analysis • Case study – implementation of 80+ user core business system. • Sample of 6 individuals from a cross-section of organisational level, business areas & working environments. • Semi-structured, face-to-face interviews, lasting 1-1.5 hours. • Use of bulleted agenda to establish key themes & provide structure, yet to be open enough to allow for additional topics which may arise.

  6. Analysis – Summary of Findings • Organisational Culture • Clarity and definition of objectives • Sponsorship from senior management / Leadership • Motivation through user participation and involvement in the decision making process • Effective teamwork. • Promotion of communication channels • Effective testing methods and techniques

  7. Testing Objectives Leadership Communication Planning and Control Teamwork Motivation IS Project Factors for Success Project Phases Issues directly affecting people (change management) Initiation Requirements Definition Acquisition / Development Implementation Culture Termination

  8. Louise Shipley BSc(Hons) MBA MBCS MCMI Balfour Beatty Power Networks Thank you for your time.

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