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Agreement Claims Business Process

The Food Aid Information System (FAIS) streamlines the claims process for food aid programs. This system includes a comprehensive claims workflow where Program Participants can issue claims, seek extensions, and manage appeals efficiently. The Follow-Up Mechanism enables direct communication between FAIS and the Program Participant, ensuring timely updates and actions related to claims. All follow-ups are recorded in the Workflow History, preserving transparency throughout the claim's lifecycle. Participants can submit attachments and monitor their claims seamlessly.

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Agreement Claims Business Process

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  1. Agreement ClaimsBusiness Process Food Aid Information System (FAIS)

  2. Claims Workflow

  3. Claim Link

  4. Claim List PP_Dir PVO Company FGR-123-2012/001 FAD Director PVO Company

  5. Claim Summary FAD Director PP Director

  6. Follow-Up Mechanism Follow-Up is a mechanism available to both FAD and the Program Participant to communicate Follow-Up actions and comments appear in the Workflow History Follow-Up becomes available as soon as a claim is issued and remains active throughout the life of the claim

  7. Seeking Extension&Accepting Claim

  8. Seek Claim Extension

  9. Accept Claim

  10. Claim Appeal

  11. Claim Attachment PP_Dir

  12. Appeal Claim

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