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Usability Evaluation Framework for Rural Wings 4: Current Status Presentation in Crete

This presentation outlines the current status of the Usability Evaluation Framework related to the Rural Wings 4 project, delivered by the Media Design Center at Tech University Dresden. Key aspects include a timeline, essential deliverables, and instruments used for the evaluation process. Detailed user monitoring plans, questionnaires, and methods for usability assessments are discussed. Future directions and methods are highlighted, including the integration of different usability evaluation techniques and network usage assessments tailored for the needs of rural communities.

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Usability Evaluation Framework for Rural Wings 4: Current Status Presentation in Crete

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  1. Usability Evaluation Framework (task 7.1) Current Status Presentation @ RURAL WINGS 4. Project Meeting Crete, 03./04.09.2007 by Media Design Center, Tech.Univ. Dresden / Germany (Thomas Köhler & Nina Kahnwald) 1

  2. structure • A. Timeline • Overview • B. Deliverables • Usability Evaluation Plan (Deliverable 7.1.1) • C. Instruments • I) User Monitoring • Form - NCs: when did you held user trainings? CAP Expert Evaluation(Internal Report) • II) Questionnaire • Draft version (offline) • Online-Questionnaire [pwd: ruralwings] • III) Usability reference site • Terminal as usability reference site ? 2

  3. questionnaire • Corrections to be decided • User groups: a) Student b) Teacher c) Local Authorities Personnel d) Medical&Health Personnel e) Agriculture&Fish Professional f) Local Small and Medium Enterprise (tourists industry etc) g) Associations h) Others Please specify: 3

  4. questionnaire • Corrections to be decided • Languages: • Policy: national translation by NCs where necessary • Cp. end-user description sheet • Filters: • User groups (pupils do not answer questions on infrastructure) • Cp. Questions 4 and 6 • Further Questions to added? • … 4

  5. other issues • Other Issues • Conference paper accepted: • Our paper: “Rural Wings - supporting e-learning in remote areas by satellite technology” has been accepted for the E-Learn 07 conference in Quebec. • Strong EU-Policy toward sattelite based support for remote areas: • Viviane Reding, the EU's Telecoms Commissioner: "The new way the Commission proposes today to select mobile satellite services will give Europe's industry the necessary confidence to invest in new EU-wide services for citizens. It will also help bridge the digital divide by improving coverage in the EU's remote areas.“ Source 5

  6. Next Slides only for background Information 6

  7. methods • B.2 Which methods will be used? • A triangulation of different usability evaluation methods will be used to take into account the desired information as well as the available resources (e.g. person-months). • Data collection was/will be integrated in different stages of development and implementation of the RW-platform: • Preparatory Expert Workshop (11/2006) • Heuristic Usability Evaluation @ prototype stage (4/2007) • Usability Testing through Coaching Method @ implementation and training sessions (5/2007) • Usability Assessment through online-Questionnaires @ a few months of usage (7/2007) 7

  8. questionnaires • B.2.3 Method online-Questionnaires • [ongoing 04-11/2007 with Contributions] • A survey with online questionnaires will be conducted after a few months period of test run (08-11/2007). Questionnaires should differentiate the community-types and needs identified by the user needs analysis: • Rural Communities: Agriculture, Research, Education, Leisure, Municipality • Community Needs: Education/Learning, Connectivity, State/ Community Involvement, Business • Technical implementation and online-hosting will be organized by TUD, the questionnaires will be contributed by further partners (04-10/2007): • EA and UoA for the learning at school scenario, • INSEAD for the learning at work scenario, • BGU for learning at home scenario, • FORTH for learning at home scenarios (confrontation of emergency situations) • FORTHnet for learning at work scenarios (farmers training). • If necessary translation of final versions needs to be done by NCs. 8

  9. network usage • B.2.4 Method Network Usage Evaluation • [starting 04/2007] • ASTRIUM will participate in tasks 7.1 and 7.2 as follows: • definition and implementation of a network usage evaluation methodology for Rural Wings networks • provide support to the NCs for the definition of telecom metrics to monitor and evaluate network usage and performance and for the usage data collection • evaluate terrestrial equipment capacities in terms of statistics collection 9

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