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APWA CORE COMPETENCIES

APWA CORE COMPETENCIES. Where did they come from. Leadership & Management Committee Survey Analysis Reporter Articles. Possesses Integrity Is Accountable Is Decisive Is Public Service Oriented Empowers Others Is Deliberate Is a Communicator. Shows Respect for Others

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APWA CORE COMPETENCIES

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  1. APWA CORE COMPETENCIES

  2. Where did they come from • Leadership & Management Committee • Survey • Analysis • Reporter Articles

  3. Possesses Integrity Is Accountable Is Decisive Is Public Service Oriented Empowers Others Is Deliberate Is a Communicator Shows Respect for Others Is Technically Knowledgeable Manages Resources Is Resilient Delegates Maintains Balance APWA CORE COMPETENCIES

  4. Possesses Integrity • Committed • True to yourself • Conscience • Different values = Disagreement • Both sides can maintain integrity • Leader asks organization to do as they do • Spin & integrity are not compatible concepts • Foundation of the other 12 competencies

  5. Is Accountable • Doing what we’re hired to do • Make & keep promises • Practice persistence & patience • Don’t expect others to do what you won’t • Behavior in sync with values • Don’t focus on “what’s in it for me?”

  6. Is Decisive • Find a mentor for advice • Start small • Cost of evaluation vs. cost of risk • Be willing to admit when you’re wrong

  7. Is Public Service Oriented • Why do we do this? • Variety • Challenges • Decision Making • Project/program development • Interaction • Ability to make a difference

  8. Empowers Others • Create environment of support & open communication • Trust- Give permission to fail • encourages risk taking, creativity, initiative • Be clear on limits of authority • Principles of an empowered organization

  9. Empowers Others Principles of an empowered organization • Leadership belongs to all employees • Tools, training & authority made available • Information is power & therefore shared • Culture of support • A continuous process

  10. Is Deliberate • Careful, thorough & aware of risks • A Public Works Professional will: • Listen to the problem • Quickly absorb the data • Calmly make a decision • Analyze Risk 8 Seek Input 8 Act quickly • Decisions fit mission, vision, values

  11. Is a Communicator • Basic elements: Source, Message, Channel & Audience • Source: Prepare with right facts, verbiage and material • Message: Clarity, Simplicity, Details • Channel: Brainstorm questions in advance • Audience: Define the target audience

  12. Shows Respect for Others • Give respect to earn respect • Make it a habit • No one respects a bully • Demonstrate respect through common courtesy: • Undivided attention • Be on time • Remember you are being watched

  13. Is Technically Knowledgeable • The way things work = building, operating and maintaining • Also need: finance, personnel, administration, politics and more • APWA offers wide array of educational opportunities • Need to maintain an attitude of constant learning

  14. Manages Resources • How do you begin? • Mission Statement • Vision Statement • Values of the organization • Goals • Strategies • Accountability (performance indicators)

  15. Manages Resources • Methods • Sharing of resources • Utilizing your employees • Reviewing your methods • Developing a strategic plan • Performance indicators

  16. Is Resilient • Basis for public service is loving what we do. • Some coping mechanisms • Humor • Seeing the “big picture” • Remember the contribution you’re making • Encourage your peers

  17. Delegates • You can’t do it all yourself • Connection to other core competencies • Communication • Accountability • Managing resources • Maintain balance • Delegation is an indication of trust

  18. Maintains Balance • Maintain Perspective • You can’t do everything at once • If you are out of action, you cannot get the job done. • Maintain effectiveness through personal renewal.

  19. Where can you get more information? • Leadership & Management Committee • Baker’s Dozen Articles • APWA Staff • Take the test

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