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Understanding the Role of a Manager: Key Functions and Levels of Management

This chapter explores the essential functions of a manager, who is responsible for planning, organizing, directing, and controlling resources to achieve organizational goals. Key aspects of management include defining objectives, structuring resources, mentoring teams, and monitoring performance. It distinguishes between functional and general managers and outlines the various levels of management: first-line, middle, and top managers. Additionally, it highlights the vital difference between being a manager and a leader, emphasizing that leadership does not necessarily require a formal position.

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Understanding the Role of a Manager: Key Functions and Levels of Management

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Presentation Transcript

  1. Chapter 1 WHAT IS A MANAGER? Person who plans, organizes, directs, and controls the allocation of human financial, material, and information resources in pursuit of organizational goals.

  2. Planning: • defining goals and objectives • developing a roadmap to achieve those goals

  3. Organizing: • structuring the resources of the organization to achieve organizational goals

  4. Directing • Communicating • Mentoring • Modeling • Coaching • Motivating

  5. Controlling: • monitoring performance • taking action to minimize the performance gap

  6. Functional and General Managers • Functional Managers-handle tasks in a specialized area • General Managers-Oversee multiple functions or functional managers

  7. Levels of Management • First Line • Middle Managers • Top Managers • Small Business Managers

  8. First Line • Production supervisors, sales managers, store managers • directly responsible for operations • strong technical skills necessary

  9. Middle Managers • Plant managers, area directors, division managers • Liaison between top and bottom levels • Receive general objectives from top management and translate them into specific objectives • Information link for information to move up in the organization • Affected by downsizing

  10. Top Managers • Presidents and CEO’s • Direct the overall vision and direction of the organization • Much of their time is spent networking outside of the organization dealing with business environment issues

  11. Small Business Owners • Must fill all roles mentioned above • Growth is dependent upon adapting to changing requirements of business size

  12. Managers Vs. Leaders • Manager is a position • Leader does not require position

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