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Yesterday.

Smarter Leadership for a Smarter Planet Rawn Shah Business Transformation Consultant Social Software Adoption Team http://twitter.com/rawn. Yesterday. Yesterday. Today. 4 Billion. 2 Billion. 1 Trillion. people will be on the web by 2011.*.

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Yesterday.

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  1. Smarter Leadership for a Smarter PlanetRawn ShahBusiness Transformation ConsultantSocial Software Adoption Teamhttp://twitter.com/rawn

  2. Yesterday.

  3. Yesterday Today

  4. 4 Billion 2 Billion 1 Trillion people will be on the web by 2011.* mobile phone subscribers worldwide by the end of 2008.* connected intelligent devices in the world Yesterday. Connected Things Connected People Today Source: Forrester Research; IBM Institute for Business Value

  5. 4 Billion 2 Billion 1 Trillion people will be on the web by 2011.* mobile phone subscribers worldwide by the end of 2008.* connected intelligent devices in the world From a world of scarcity … Yesterday. …to an abundance of information and sources Connected Things Connected People Today Source: Forrester Research; IBM Institute for Business Value

  6. Abundance creates… Rapid Change New Competition Unprecedented Opportunities

  7. We Can’t Just Work Harder We Can’t JustDedicate More Resources We Need to WorkSmarter

  8. Smarter Outperforming Organizations are build Agile Workplaces

  9. Significant Outperformers demonstrate Dynamic capabilities that enable them to quickly adjust to changes in the market Source: IBM Institute for Business Value Survey

  10. Significant Outperformers are more likely to adopt Collaborative practices to share ideas and generate insights Source: IBM Institute for Business Value Survey

  11. Significant Outperformers are more likely to be Connected through capturing and using real-time information Source: IBM Institute for Business Value Survey

  12. Significant Outperformers are Three Times more likely to have adopted Smarter Working Practices Source: IBM Institute for Business Value Survey

  13. More people… …spending more time… …in dynamic, collaborative, and connected environments

  14. Russia USA Brazil Spain Canada P. Rico Italy Most active audiences in Social NetworkingAverage hours / week per visitor Source: IBM Manyeyes / Social Networks Data

  15. Digital Nations – Human view Source: IBM Manyeyes / Social Networks Data, Dec 2009

  16. Italy Social Networking in Italy Facebook Age and Gender Teenagers & under = 19% (2.8M) Adults = 81% (11.8M) Source: IBM Manyeyes / Social Networks Data & Facebook

  17. “In 4 years, Millennials will account for nearlyhalf of all employees in the world.” - Meister & Willyerd, Mentoring Millennials, Harvard Business Review, May 2010 Image source: http://www.flickr.com/photos/victoriapeckham (CC BY 2.0)

  18. Italy Social Networking in Italy Facebook Age and Gender Millennials will have a larger share of the future business environment… Millennials ~ 58% (8.5M) … and definethe way we all work Other Gens = 36% (5.3M) Source: IBM Manyeyes / Social Networks Data & Facebook

  19. Millennials Work Behaviors: A Generational View Seniors Boomers Gen Xers

  20. Essential Skills of the new Millennium

  21. Josh Luis Jeanette Wolfgang Anna Rawn Younghee Jeanne Gina How my team is structured(traditional hierarchy)

  22. Smarter Leaders Virtualcast Event Executive Updates Josh Eric Margery Peter Luis Boz Hardik Rand Jeanette Jack Bob BlueIQ Whitepaper Michael Sacha Wolfgang Wolfgang Anna Jon Rawn Younghee Younghee Steve Jeanne Jeanne Regional Development Gina Social Analytics BlueIQ AmbassadorCommunity 1200 people How I work Business Value Analysis Workplace of the Future Community 300 people

  23. Smarter Leaders Virtualcast Event Executive Updates Josh Eric Margery Peter Luis Boz Hardik Rand Jeanette Jack Bob BlueIQ Whitepaper Michael Sacha Wolfgang Wolfgang Anna Jon Rawn Younghee Younghee Steve Jeanne Jeanne Regional Development Gina Social Analytics BlueIQ AmbassadorCommunity 1200 people How I work Business Value Analysis Workplace of the Future Community 300 people Collaborative…

  24. Smarter Leaders Virtualcast Event Executive Updates Josh Eric Margery Peter Luis Boz Hardik Rand Jeanette Jack Bob BlueIQ Whitepaper Michael Sacha Wolfgang Wolfgang Anna Jon Rawn Younghee Younghee Steve Jeanne Jeanne Regional Development Gina Social Analytics BlueIQ AmbassadorCommunity 1200 people How I work Business Value Analysis Workplace of the Future Community 300 people Collaborative… …Multi-tasking daily

  25. Hyper-connected communications… Source: IBM SaNDVis

  26. Leadership through partnering… Source: IBM internal Lotus Connections Profiles

  27. Leadership through partnering… …on-demand feedback Source: IBM internal Lotus Connections Profiles

  28. Surveys are social proof for making decisions… Measurable gains from using Web 2.0 for given purpose Source: McKinsey Global Survey Results, How Companies are benefitting from Web 2.0, 2009

  29. …but so are ratings… …and real-time analytics Source: Amazon.com http://www.amazon.com/gp/product/0132357798/

  30. Learning is continuous… Source: Twitter.com search #e20 Source: IBM Lotus Connections Blogs

  31. … and social Source: Twitter.com search #e20 Source: IBM Lotus Connections Blogs

  32. Aren’t these all just more technical skills?

  33. Collaborative Gina Poole VP, Web 2.0 Marketing, IBM Software • Trust-forming • Inclusive • Opportunity-creating • Sharing and Re-sharing • - Creates opportunities to officially recognize and includethe work of IBM social computing enthusiasts worldwide • Shares the output and brings visibility to the top productive enthusiasts across our IBM leadership

  34. Aware Sarah Siegel Leadership Development Programs, IBM Center for Advanced Learning • Collaboration-context aware • Culturally intelligent • Information aware • Collaborates in many ways todo her work: Conversations with people across the global organization, in workgroups, and in Communities • Teaches cultural awareness to IBM managers worldwide • Uses a wide range of information from across the global organization

  35. Connected Carol Sormilic VP, Global Workforce & Web Processes Transformation Exec, IBM CHQ/CIO • Widely networked • Digitally eminent • Ambient-communicative • Interactive & responsive • Communicates her daily activities and status IBM-wide • Interacts with IBMers globally through Lotus Connections • Digitally-eminent through sharing her presentations, data and results through social computing tools

  36. Dynamic John Handy- Bosma Chief Architect Collaboration, STSM IBM CHQ/CIO • Agile, broad-thinking • Highly responsive • Works across company-wide business needs: Considers global issues, impact across business units and job roles • Active participant and typically responsive in minutes

  37. Can I do this? Source: Flickr, http://www.flickr.com/photos/jmabel/ CC BY-SA

  38. Can I do this? Many executives simply start one day … the successful ones keep it ongoing Value timely information and interaction over extensive detail Don’t worry about mistakes - forgive and forget easily Source: Flickr, http://www.flickr.com/photos/jmabel/ CC BY-SA

  39. How do I prepare? Source: Flickr, http://www.flickr.com/photos/alanvernon/ CC BY 2.0

  40. How do I prepare? Build a discipline of regularity – dedicate some time from your schedule every week to participate Recruit your peers and people – invite your peers, team members, and others to connect, look up information, or participate online Assess your knowledge and strengths – evaluate what you can share and the unique perspective you bring Source: Flickr, http://www.flickr.com/photos/alanvernon/ CC BY 2.0

  41. Who can help me? Source: Flickr, http://www.flickr.com/photos/sanjoselibrary/ CC BY-SA 2.0</

  42. Social computing skills Senior Executives Social Computing Experts Leadership skills Who can help me? Reverse Mentoring Executives at IBM Pairing talented high-potential Experts in social computing… …as coaches to our senior-most Executives Builds bridges across specializations… geographies… generations…

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