Cloud Server From Best IT

1. Cloud Server From Best IT An enterprise-grade cloud application infrastructure designed specifically around the business needs of SMBs.

2. Agenda Overview: Your Apps & Cloud Server Benefits: Maximizing Value & Eliminating Worries Features and Functionality Managed Services & Support Overview Packaging and pricing

3. Overview: Your Apps & Cloud Server

4. Cloud Server: It’s All About Your Apps Cloud Server is an enterprise-grade cloud application infrastructure designed specifically around the business needs of SMBs. With a 99.999% SLA, it provides a worry-free experience that keeps you focused on your business—ensuring you use your business apps to their fullest potential.

5. Cloud Server: It’s All About Your Apps • Drive the greatest value from your application infrastructure • Keep costs predictable with fixed monthly pricing • Ensure superior performance, availability and data protection • Match your cloud environment to your use case • Balance broad ease-of-use with granular control • Firewall, VPN and 99.999% SLA come standard • Keep your focus on your business • <summarize your onboarding & migration assistance> • <summarize your support levels>

6. Cloud Server: It’s All About Your Apps • Cloud Server vs. On-Premise Servers • More consistent performance • Superior support • No CAPEX • Cloud Server vs. Other Clouds • Predictable costs • Familiar technologies • Pre-configured integrations • Full control over cloud environment • Designed specifically around the business needs of SMBs

7. Benefits: Maximizing Value, Eliminating Worries

8. Make an Impact On Your Company • Eliminate the risks of ownership • On-premise levels of control—without the risk or investment • You offload hardware, software and maintenance requirements • We ensure your infrastructure is always up and running at peak performance—99.999% SLA • Redirect your time, money and energy • Keep your key resources focused on your core expertise • Eliminate CAPEX requirements • No need for internal maintenance and support

9. Drive the Greatest Value from your Infrastructure • Performance • Best-of-breed components & virtualization software • Architected to maximize speed, minimize latency • Financially backed SLA of 99.999% • Security • Datacenter is SSAE16 SOC 1 Type II compliant and strictly access-controlled • Fully isolated tenant networks • Integrated perimeter firewalls come standard • Site-to-site VPN service comes standard

10. Drive the Greatest Value from your Infrastructure • Configurability • Multiple server configurations for matching your cloud environment to your application requirements • Customize with add-ons like memory, storage & processing • Scalability • Deploy efficiently around your existing needs • Add memory, storage or vCPUs without requiring redeployment • Provision entirely new virtual machines within minutes • Price • Fixed monthly pricing makes costs predictable and controllable • ROI calculations are easy

11. Drive the Greatest Value from your Infrastructure • Broad ease-of-use… • Pre-configured to integrate with your existing <company name> services • Simple management through a single online console • …balanced by granular control • Granular control over your virtual machines, firewalls and site-to-site VPNs, etc. • No need to learn unfamiliar technologies or systems

12. Keep Your Focus on Your Business • White-glove onboarding and migration • <detail about onboarding & migration> • <detail about onboarding & migration> • <detail about onboarding & migration> • Outstanding ongoing support • <detail about support> • <detail about support> • <detail about support>

13. Why Cloud Server From <Company Name> • vs. On-Premise Servers: • Predictability, affordability and responsiveness • Best-of-breed components • Enterprise-grade datacenter • Top-tier providers • 99.999% financially backed uptime guarantee • Reduce your total cost of ownership • <White-glove onboarding and migration> • Eliminate CAPEX • vs. Other Clouds: • Fixed costs, full control and pre-configured integration • Dashboard offers full visibility and control over your cloud environment • Flat monthly pricing makes costs predictable • No configuration and integration headaches • No need to learn unfamiliar technologies • Backed by the highest caliber of technical and onboarding support • Designed specifically for the business needs of SMBs

14. Features & Functionality

15. An Infrastructure Architected for Performance Server Hardware • Enterprise-grade Dell PowerEdge servers • Full component redundancy Network • Redundant/Multipath Cisco Nexus 7010 Switches • 10 gigE Network Connections • Multiple high speed peering interconnects in top tier datacenter Storage • EMC VNX 7500 10k SAS over fiber channel • Redundant/multipath Brocade switches VMware Cloud Director • Top-tier offering from VMware • Fully automated and elastic cloud layer • VMware vSphere 5 Enterprise • vMotion, DRS, VMware HA • VMware vShield Edge • Integrated firewall, VPN and security features • Isolated management cluster and production compute platform • Agentless Symantec Backup

16. The Highest Levels of Security • Physical Security • Highly secure and reliable top tier datacenter • A consistently more secure environment than on-premise deployments can provide • Internal and external closed circuit television (CCTV) surveillance • Biometric scanners control access control to datacenter floor • 24x7 on-site security staffing • Logical Security • Dedicated security staff and employee controls • Every employee, regardless of their role, undergoes a rigorous background check • Employee access to electronic credentials is strictly controlled and audited regularly

17. The Highest Levels of Security • Network Security • Fully isolated tenant network for each customer • Integrated perimeter firewall and site-to-site VPN services • VPNs facilitate hybrid cloud scenarios between on-premise and cloud-based environments • Compliance • Cloud Server’s datacenter is SSAE16 SOC 1 Type II compliant

18. Designed for Reliability, Flexibility & Scalability • Capacity, scalability, and resource allocation • Provision a maximum of8 CPU cores, 1TB of storage, 32GBs of RAM • Add resources to your cloud in minutes from within the control panel • Platform is sized for performance, NOT density • Highly available • VMware HA Active-Active clustering & N+1 component redundancy at server, storage and network layers • Datacenter with redundant network topology, UPS and generator backups; redundant HVAC; and fire detection & suppression systems • Choice of optimized images • Windows 2008 Enterprise 32bit or Windows 2008 R2 Enterprise 64bit • Windows 2003 SP2 (R2) 32bit/64bit workloads can be migrated

19. Reduce Management Complexity • Self-service Cloud Server management • Dashboard with server status & health reporting, power management, remote desktop access, server console access • Automated provisioning & capacity management • Managed services include all infrastructure components, nightly backup, and monitoring for each Cloud Server • Full admin access & permissions for each Cloud Server

20. Scalability and Disk Management • Storage can be easily upgraded • Storage can be allocated to one or more disks • As a best practice, Volatile and Non-Volatile data should be separated across multiple disks • Adding or expanding disks will add RAW disk space to the server • If a disk was upgraded, the existing partition can be expanded using “Extend Partition” option • If a new disk is added, it needs to be “Initialized”, set “Online” and then formatted

21. Granular Control with Virtual Consoles Manage your server as if you were on-site • Visualize the OS startup screen • Diagnose system errors • Control the server through its native graphical user interface • Access and troubleshoot your server when Terminal Server is not up and running • Access power management capabilities • Mount local CD/DVD/ISO to Cloud Server Details • Requires installation of the VMware Remote Console Plugin (available for download from within the control panel) • IE8+ and Firefox browsers are currently supported • Console does not work over proxies, so please disable them

22. Simplify Monitoring with Resource Utilization Alerts • Key resource information lets you predict your needs • Resources are averaged over a 24 hour period • Yellow and red alerts are provided for CPU, memory or storage usage above 70% and 90% respectively

23. Flexible Software-Based Firewall • Included with every Cloud Server • Enabled by VMware vShield Edge • More flexible than hardware firewalls • Tightly integrated with VMware HA and vMotion • Self-service firewall management • 5-tuple stateful inspection firewall allows users to control network access using source and destination information • Inbound and outbound connection control with rules based on: • IP-address—Source/destination IP address • Ports—Source/destination port • Protocol—By type (TCP or UDP) • NAT & DHCP support

24. Hybrid Clouds via Site-to-Site VPN • Included with every Cloud Server • Enabled by VMware vShield Edge • Secure communication between the customer’s network in the cloud and VPN endpoint on premise • IPsec VPN, based on the IKE (Internet Key Exchange) protocol • Apply firewall rules to VPN traffic • Site-to-Site and client-to-site tunneling • Self-service VPN management

25. Managed Services & Support Overview

26. Management & Support Service Levels • Fully managed services included with each Cloud Server • Management of all infrastructure components • Nightly backup • Basic monitoring • Managed firewall/VPN • <24x7> support

27. Additional Managed Services <partner determined> Examples of additional services partner can provide Include: • Application management • Anit-virus • Etc.

28. Packaging and Pricing

29. Cloud Server Usage & Packaging Potential uses: • Active Directory, File Server • QuickBooks, ACT! • Dedicated SharePoint, MS Project • Terminal Services, SQL Server KEY SMB ELEMENTS STANDARD IN EVERY PACKAGE: VPN • Firewall • 99.999% SLA • Fully Managed Services All Cloud Server accounts include: 99.999% SLA, firewall, VPN, public IPs, infrastructure management, nightly backups, monitoring, Windows 2008 Enterprise OS and IIS Available add-ons and services: Ask about additional vCPUs, memory, storage, extended backup, bandwidth, SQL Server and additional IPs. • Cloud Server I • 1 vCPU • 1 GB Memory • 50 GB Storage • 50 GB Bandwidth • Cloud Server II • 1 vCPU • 2 GB Memory • 100 GB Storage • 100 GB Bandwidth • Cloud Server III • 2 vCPUs • 3 GB Memory • 150 GB Storage • 200 GB Bandwidth • Cloud Server IV • 3 vCPUs • 4 GB Memory • 200 GB Storage • 300 GB Bandwidth

30. Cloud Server Pricing—Add-ons

31. Questions?