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Integrating ICE within the Change Process

Learn about the integration of the Improvement, Collaboration, and Efficiency (ICE) initiative within the Local Government (LG) Reform Programme, the challenges faced, progress made, and what lies ahead. Understand the journey so far, current status, and the efforts to align resources, systems, and objectives for transformative change.

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Integrating ICE within the Change Process

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  1. Integrating ICE within the Change Process Daniel McSorley Chair, RCEG, ICE Programme 13 December 2012

  2. Overview: • Reform – • The journey so far • Where are we now? • ICE – • The journey so far • Where are we now? • ICE moving forward • Integration of LG Reform and ICE • Challenges

  3. Reform - The journey so far • Ministerial announcement – March 2008 • PwC Economic Appraisal – October 2009 • Local Government Response & Proposals for Improvement, Collaboration & Efficiency (ICE) • Reform Programme stalled – June 2010 • Programme for Government 2011-15 • 11 new councils by April 2015 • Two significant change programmes – RPA & ICE

  4. Reform - Where are we now? • Local Government Reform Programme • Focused on 2015 and 11 new councils

  5. ICE – The journey so far • 2009 - A programme to identify, share and implement opportunities for improvement, collaboration and efficiency across LG • 2010 - The “Case for Change” led by the sector • 2011 -Establishment of Governance arrangements and 5 ICE Workstreams • 2011 -All 26 Councils signed up to RGG and ICE Principles • Supporting change on a transformational scale through service redesign at regional, sub-regional and local levels • Underpinned by Invest to Save Business Model – savings already delivered

  6. ICE - Where are we now?

  7. ICE Moving Forward • Funding for LG Reform? • Service Redesign through Service Review and Improvement (SRI) Process • Alignment with Reform Programme via Systems Convergence • Good start made – lots more to do • Focus on the objective of achieving sector led transformational change through service redesign

  8. RPA & ICE

  9. Integration of ICE with LG Reform Programme • Inter-related yet distinct • Different objectives and timescales affecting priorities • Important to work together to ensure alignment and avoid duplication • Aligning systems convergence with service redesign • Limited resources may impact on what is achievable, at least in the short term

  10. Challenges • Energising and motivating our people – long stop/start history of reform/change • Communication • Increasing workloads, fewer resources • Difficult economic climate • Customer and ratepayer expectations • STRONG LEADERSHIP

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