1. Set Up a GCC in India — Business Guide Introduction India has emerged as a global hub for Global Capability Centers (GCCs), providing multinational companies access to world-class talent, cost efficiency, and innovation capabilities. A GCC enables centralized delivery of IT, engineering, finance, analytics, customer operations, and advanced digital functions. Why Establish a GCC in India? Large, skilled technology and digital workforce Competitive operational and labor costs Mature IT and business services ecosystem Strong cybersecurity, compliance, and IP protection frameworks Innovation-driven environment supporting AI, Cloud, and automation Global time-zone advantage for 24/7 operations

2. GCC Setup Process in India 1️⃣⃣ Strategy & Operating Model Define scope of services: IT, R&D, Finance, Analytics, Customer Service Aligning GCC goals with global business strategy Choose operating model: oDirect Captive Build oBuild-Operate-Transfer (BOT) 2️⃣⃣ Legal & Regulatory Setup Incorporate as a Wholly Owned Subsidiary (preferred for MNCs) Complete all mandatory registrations: oCorporate registration & approvals oTax registrations (PAN, GST, etc.) oBanking & FEMA compliance Ensure labor law and data security adherence 3️⃣⃣ Location & Infrastructure Select talent-rich metro cities such as Bengaluru, Hyderabad, Pune, Gurugram, Chennai Setup: oOffice space / coworking facility oSecure IT infrastructure & high-speed connectivity oPhysical & cyber security controls 4️⃣⃣ Talent & HR Operations Hire top-tier tech, digital and business professionals Build HR frameworks: payroll, performance, benefits, compliance Set up leadership in India for seamless governance 5️⃣⃣ Transition & Scale

3. Establish SOPs, SLAs and performance dashboards Expand into innovation-led functions: oAI, Cloud, Automation, Cybersecurity, Product Engineering Promoting a global culture for collaboration with HQ Key Success Factors Compliance-first approach Strong leadership and governance Effective cultural integration Ongoing digital transformation & capability enhancement Benefits of a GCC in India Faster innovation and product delivery Significant cost optimization Direct control over processes and IP Business continuity with resilient delivery models Opportunity to create a center of excellence Conclusion Setting up a GCC in India enables global enterprises to accelerate transformation, strengthen operational efficiency, and unlock competitive advantage. With the right structure, infrastructure, and leadership, India can become a powerful global command center for future-ready capabilities.