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Join Communications Manager Jacob Warner as he presents critical insights from the 2013 User’s Conference focused on maximizing existing and new communication tools. This session covers essential topics including HTML templates for emails, E-Form email configuration, email automation, and alert systems. Learn how to customize communications through branded templates, optimize e-form emails for various stakeholders, and implement efficient response systems. Explore best practices and standards for email design, ensuring clarity and engagement with your audience.
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Utilizing New and Existing Communications Tools 2013 User’s Conference Jacob Warner Communications Manager & Analyst
Agenda • HTML templates (look and feel) • E-Form email configuration • Email automation • Text templates • Questions
HTML Templates • Brand all emails from sunapsis • Use different HTML templates for different purposes • General Configurations Email Configuration HTML Email Header/Footer
HTML Templates: Tips • %emailContent% is required • HTML for email is not the same as HTML for a modern webpage • Standards and style are different • Tables and inline styles are the norm • Search internet for “HTML for email”
E-Form Email Configuration • Configure every e-form related email • Configure emails to student, second approver, or department • Set defaults for all e-forms • Override default settings on specific e-forms
Email Automation • System generated emails sent to individuals automatically based on certain actions or data • Alerts • Checklists
Email Automation: Alerts • Email individuals based on alerts • General Configurations Alerts Configuration Alert Email Templates/Automation
Email Automation: Checklists • Email individuals based on checklist actions • Stage movement • Task or e-form actions
Text Templates • Standardize responses so all individuals get the same response • Can be edited before sending • Alerts • E-Forms