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Engineering Report

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This annual engineering report outlines the key activities and accomplishments led by Mark Kosters, CTO, including team structure and resource management. Highlights feature operational readiness for the West Coast, integration of DNSSEC, pilot support for IPv6 initiatives, and enhancements in ARIN Online with significant user statistics. Challenges and future focus areas are also addressed, such as transitioning RESCERT from pilot to production, improving document management systems, and adopting Agile methodologies for faster releases. Continuous improvements support an enhanced customer experience in a diverse operational environment.

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Engineering Report

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  1. Engineering Report Mark Kosters, CTO

  2. Staffing • Operations • 6 people (one was an intern) • Development • 10 people (four are contractors) • Quality Assurance • 3 people • Requirements • 1 person • PHB • Me

  3. Operations • Disaster recovery replication • Diversity in serving up /8’s under in-addr.arpa • Site operational for west coast • Peering with 4Byte AS • DNSSEC operational • V6 support for IRR in pilot • IT – 589 administrative requests answered

  4. Whois Statistics- v4

  5. Whois Statistics – v6

  6. Development • ARIN Online Releases • Improvements to existing systems • Improved Process Flows with Business Process Re-Engineering • Resource Certification Pilot • DNSSEC • Whois-RWS (Restful Web Services) • IRR (Give me better name) v6 support in pilot

  7. ARIN Online 2.1 Release • POC updates performed with direct database updates • POC Recovery • Improvements over e-mail submitted POC templates • real-time validation • better instructions • improved processing

  8. ARIN Online 2.2 Release • Estimated Delivery after Thanksgiving • New Functionality • Resources Record Display • Reassignments Report • Associations Report

  9. ARIN Online 2.2 -Resources

  10. ARIN Online 2.2 - Associations

  11. ARIN Online (as of 10/12/09) • Active accounts = 10,878 (registered and confirmed, with active status) • Active accounts with a profile = 9,918 (customer logged in and created a profile) • Confirmed POC links = 9,036 • POC requests = 6,346 • ORG requests = 3,313 • Overall a 2x increase over ARIN XXIII

  12. Agile Methology • Used Waterfall method – slow release cycles • Working on strengthsof the organization • Integration of QAwithin Development • More frequent releases

  13. Quality Assurance • Every update working through QA • Focusing on the Customer Experience • Broad browser support • Full regression testing

  14. Requirements • Testable systems • Trying to stay faster than development

  15. Upcoming Challenges/Research • Additional ARIN Online features • RESCERT to be moved from pilot to production next year • DNSSEC will be a phased approach • Integration with ARIN Online in 2010 for signing your zones • Document Management/Retention Systems • Replacement of Legacy Gear • LISP participation

  16. Thank You for your Time and Attention Questions?

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