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Chapter Seven Using Information and Technology

Career Counseling: Foundations, Perspectives, and Applications edited by David Capuzzi and Mark Stauffer. Chapter Seven Using Information and Technology. Brian Hutchison, Ph.D. Mark D. Stauffer, Ph.D. Deborah P. Bloch, Ph.D. Understanding Client Relationships to Technology.

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Chapter Seven Using Information and Technology

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  1. Career Counseling: Foundations, Perspectives, and Applications edited by David Capuzzi and Mark Stauffer Chapter SevenUsing Information and Technology Brian Hutchison, Ph.D. Mark D. Stauffer, Ph.D. Deborah P. Bloch, Ph.D.

  2. Understanding Client Relationships to Technology Relationship to career information and technology Access, literacy, and use patterns

  3. Are There Cultural Differences? How might age play a role in digital literacy? How does culture play a role in digital access? How might culture affect digital use patterns?

  4. Working With Client Culture and Psychology Counselors prepare for the possible variations but meet the individual openly Assessing and working with “resistance” to technology

  5. Technology Assisted Counseling Ethical considerations Taxonomies Taxonomy of counseling Written Standards Credentialing e.g., National Board of Certified Counselors

  6. Technology-Assisted Counseling Modes of Internet/distance counseling Written, heard, or seen Synchronous Telephone, chat, web conferencing platforms Asynchronous e.g., e-mail based

  7. Standards Ethical Practice of Internet Counseling (NBCC, 2007) Aware of the different type of relationship Protocol to confirm identity Alternative modes of contact Cultural competence related to tech Encryption Data storage

  8. Career Information Systems Four types of systems: National CIDS State-based CIDS Occupational information systems Educational information systems

  9. National CIDS Discover Career Cruising Choices SIGI-PLUS Keys2Work CIS COIN eChoices

  10. State CIDS Elementary, junior high, and middle schools Two- and four-year colleges and universities Employment services offices Correctional institutions Rehabilitation agencies Counseling agencies Military bases Public libraries Private businesses

  11. Occupational Information Systems O*NET Occupational Outlook Handbook (OOH) Career Guide to Industries ERI Economic Research Institute

  12. Educational Information Systems Peterson’s Provides detailed information about colleges and universities

  13. Job Search Information Using Internet Job Search Sites Internet career sites Hotjobs Monster.com IMDiversity.com Other examples?

  14. Job Search Information Using Corporate Web Sites for Career Information First, watch for a list of vacancies directly on their websites. Second, information about a company’s direction, products, and services can help tailor resumes and interviews. Finally, a company’s mission and values on their website can be used to examine harmony or a good fit between the client and the prospective employer.

  15. Job Search Information Creating a Scannable resume Optical character recognition (OCR) software Resume basics

  16. Job Search Information Sending Your Resume by E-Mail ASCII file -American Standard Code for Information Interchange “Rich text format” or RTF

  17. Job Search Information Resumes on the Web Points to remember Accessible Simple graphic and auditory No excessive links Provide valuable information

  18. References National Board for Certified Counselors. (2007). The practice of Internet counseling. Greensboro, NC: Author. Safran, J.D., & Muran, J.C. (2000). Negotiating the Therapeutic Alliance: A Relational Treatment Guide. New York: Guilford Press.

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