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This guide covers the essentials of understanding requirements, types of requirements, prioritization, methods for eliciting requirements such as interviews and questionnaires, and the significance of in situ observations for effective data gathering.
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Understanding Ebba ThoraHvannberg
Goal • Understandwhatrequirementsare • Knowmethodstoelicitrequirements • Beabletounderstandtheserequirements
Whatarerequirements? • A requirement is ‘ something the product must do or a quality that the product must have’ (Robertson and Robertson, 1999). • Requirementsarebothfunctional and non-functional
Priority of requirements (MoSCoW) • Must have– • Must absolutelyhave • Shouldhave– • Wouldbe fundamental if enoughtime • Couldhave • Canomit • WanttohavebutWon’thavethistimeround – canwaituntillater
Interviews – waystoelicitrequirements • Structuredinterviews – questionsdecideduponbeforehand • Semi-structureinterviews
Supportmaterial for interviews • Storyboards • Scenarios
Interviews • Beprepared and get toknowthedomain • Tryto get helpfromotherswhocantake notes • Beaware of an incorrectview of thereality • Repeatsttements and iteratemorecloselyto get details
Generalquestions: • Tell me about a typicalday • Tell me aboutthreegoodthings and threebadthings • Be an apprentice • Whento stop • 2-3 interviewees per role • When no newrequirementsarefound
Questionnaires • Youwillreachmorepeople • Timeconsuming and difficulttocreate • Responserationcanbelow
In situ • Observepeoplewhiletheywork in theirownenvironment • Canbedifficulttoputoneself in people’ssituations in an interviewroom. • Becareful not todisturb. Be a flyonthewall. • Theexperience is strong and henceyoucannotderive at toogeneralassumptions. • Checkwhatyou do not see