25. Which of the following might be considered a violation of employees’ privacy in the workplace?

1. 25. Which of the following might be considered a violation of employees’ privacy in the workplace? • A. use of computer passwords • B. use of time clocks • C. use of security guards • D. use of video cameras

2. The Answer is D. use of video cameras • Some businesses use videos cameras to monitor customers and prevent shoplifting. If these cameras are focused on employees, it might be considered a violation of the employees’ privacy. The should tell the employees so they know that actions are being recorded and monitored. They are also obligated not to use cameras in areas designed specifically for employees, such as break rooms. The use of time clocks is a method of recording time on the job rather than a violation of privacy. The use of security guards is a safety factor that benefits employees and customers. The use of computer passwords provides employees with a certain amount of privacy by allowing them to protect their computer systems from unauthorized access.

3. 26. Which of the following would help Erica to effectively communicate her self-confidence during a job interview? • A. speaking in a very low tone of voice • B. wearing casual clothes to the interview • C. listening to the interviewer without interrupting • D. making appropriate eye contact with the interviewer

4. The answer is D. making appropriate eye contact with the interviewer • People who are self-confident are not afraid to look others in the eye. They also speak in a moderate tone of voice that can easily be heard without being loud. Speaking in a very low tone is more likely to indicate timidity than self-confidence. Listening without interrupting demonstrates courtesy and good manners. Wearing casual clothes to a job interview indicates poor judgment rather than self-confidence.

5. #27 When a group reaches consensus, it means that all of the members agree but they usually • Do not have equal power • Follow the leader • Do not vote • Accept majority rule

6. The answer is C • Do not have equal power • Follow the leader • Do not vote • Accept majority rule Consensus building is a groups process of hearing each other out and coming to agreement. No voting means no winners/losers. Everyone wins because the group comes to an agreement.

7. #28 – Which of the following is the best way to approach a coworker who has a vision impairment. • Touch the person to make him/her aware of your presence • Tap the person with a paper or other object • Make a small amount of noise as you come near • Say something in a loud voice when you reach the person.

8. The answer is C • Touch the person to make him/her aware of your presence • Tap the person with a paper or other object • Make a small amount of noise as you come near • Say something in a loud voice when you reach the person. Let them know you are approaching so you don’t startle them. Coughing, clearing your throat, or making noise with your feet are ok ways to announce your presence. Being loud or touching could startle them.

9. 29. Juan Rodrigues signed a promissory note for a loan. In this credit arrangement, Juan is the? • A) Lender. • B) Creditor • C) Borrower • D) depositor

10. The answer is C • Borrower because the person who signs a promissory note is called a borrower.

11. 30. When an item is purchased, money is exchanged for the right to? • A) File a claim • B) Use credit • C) Own the item • D) Pay for the item

12. The answer is C • Own the item. When an item is purchased, money is exchanged for the right to own the item.

13. Questions #31 & 32 AustonBodine

14. Question 31 • When preparing a personal income tax form, parents report some of their childcare expenses to receive ________. • Capital gains • Tax deductions • Dividends • Tax rebates

15. Question 31 • When preparing a personal income tax form, parents report some of their childcare expenses to receive ________. • B) Tax deductions • Tax deducti0ns is the correct answer because parents spend a portion of their pay on childcare expenses and the government gives a certain amount of money back to help with those expenses.

16. Question 32 • Which of the following is a way that businesses can use financial information: • To create an economic system. • To select all selling strategies. • To conduct focus groups. • To identify trends.

17. Question 32 • Which of the following is a way that businesses can use financial information: • D) To identify trends. • The correct answer is to identify trends because Businesses have the ability to see what items are selling well. This allows them to figure out customers buying behavior so they know what to manufacture and sell.

18. Numbers 33 & 34 By: Brandon Boyle

19. Number 33 • Jamie is an accountant at a furniture store. As soon as customers pay cash for their purchases, he records the sales in the accounting books but not if they charge their purchases. What type of purchasing is this? • Systematic B. Cash C. Accrual D. Automatic

20. Reasoning • Cash accounting- income and amount is recorded at the time that the cash is exchanged • Accrual accounting- recording of transactions at the time it happens, even if no money exchanges hands at that time • Systematic and automatic are not forms of accounting

21. Number 34 • What is a business’s gross profit if its profit-and-loss (income) statement lists $875,250 in revenue, $341,500 in cost of goods sold, $263,000 in operating expenses, and $46,500 • $612,250 B. $487,250 C. $270,750 D. $533,750

22. Reasoning • Gross profit means that you take away the cost you paid for the goods from your yearly revenue • The other costs don’t matter in your gross profit

23. File their taxes • Spend their money • Calculate their assets • Depreciate their assets #35 Businesses use budgets to estimate how they will

24. The right answer is B! spend their money • A budget estimates how a business will earn and spend money • Businesses use budget to estimate how they spend money earned as income • Has expanses and budgets to help businesses plan how to allocate income to pay expenses • Doesn’t use budget to calculate assets file taxes or depreciated them

25. #36 A commission or bonus is an example of form of…. Benefit Assistance program Compensation Employee contact

26. The Answer is C…Compensation • commission or bonus is examples of compensation • Pay for work complete • Financial incentives

27. #37marketers use data to determine pricing strategies such as…….. A)what products to offer B)How much to spend C)How much of the product to create D)When to offer a discount on the product

28. D When to offer a discount

29. #38 • Which of the following would be the marketing information most likely to be gathered and analyzed by a marketing-information management system: A)Historical data C)consumer trends B)Unchanging events D)employee absences

30. C Customer trends. A marketing-management system can help businesses to discover new or expanded markets and to use them.

31. #39 – One way that technology has enhanced a business’s ability to adminiser telephone surveys in a time efficient manner is by making it possible to use • Digital presentation software • Interpersonal fax machines • Mechanical database networks • Automated computer systems

32. The answer is D • Digital presentation software • Interpersonal fax machines • Mechanical database networks • Automated computer systems Technological advancements, such as computerized phone number selection systems, have made it possible for businesses to solicity survey responses quicker. Interpersonal fax machines and mechanical database networks are not terms commonly used to describe marketing-information research.

33. #40 – Holding a focus group is one way for a business to collect _________market-research data. • Primary • Secondary • Complementary • Statistical

34. The answer is A • Primary • Secondary • Complementary • Statistical Primary data are facts that a business collects for a specific purpose. The data is used to solve problems or make decisions about product development of customer service. Secondary data are facts collected for another purpose than the issue at hand. Complementary is not a type of market research data

35. Which of the following questions would be answered through a situation analysis: Why is our business’s market share dropping? How can we reach our target market more effectively? Which new product has more potential? What do we already know about this problem or opportunity?

36. DWhat do we already know about this problem or opportunity? This is a question that would be answered through a situation analysis, exploratory research into the problem at hand as well as the total business environment. The other questions are specific decision problems that a situation analysis would be conducted to address more thoroughly.

37. What do businesses create to help answer the research problem? Objectives Strategies Procedures Activities

38. AObjectives There is a strong relationship between the research purpose and the research objectives which are the goals of the research. Business create research objectives to help answer the research problem. For example, if the problem is service, one objective might be to determine customer satisfaction with delivery. Strategies are plans of action or activities for achieving goals and objectives. A procedure is the step-by-step process personnel follow in preforming a specific task.

39. 43. What type of rating scale involves asking respondents to select one of a limited number of options listed on a questionnaire? • Paired comparison • Constant-sum • Percentage • Itemized

40. The Answer…… D. Itemized • Qwhy you may ask well.. • Businesses give questionnaires to get relevant info on marketing. These questionnaires are made for respondents to select few options.

41. 44. Which of the following is demographic information that businesses might monitor when making marketing decisions: • A. Traits • B. Opinions • C. Income • D. Values

42. The Answer… C. Income • Qwhy you may wonder well.. • Demographics refer to the physical and social characteristics of the population. • Opinions, Traits, and Values are considered physiological

43. Marketing Questions Kole Hunter

44. 45) Orson, a researcher, is asking a customer a series of questions during a schedule meeting. Orson is using method to collect marketing data. • A) contact • B) relational • C) observation • D) interview Question 45

45. D) interview • Businesses like using interviews because it is the way to get information and it is easy to do. Answer

46. 46) When processing survey results, a marketing researcher may decide to discard the questionnaires that contain errors if the number of • A) Unsatisfactory responses is more than 25 percent. • B) Satisfactory responses is low. • C) Satisfactory responses is more than 40 percent. • D) Unsatisfactory responses is low. Question 46

47. D) Unsatisfactory responses is low. • Before a marketing researcher can analyze survey results, the raw data must be converted into a usable format. This way is easier for them. Answer

48. Questions # 47 & 48 Sinjin Kirkpatrick

49. 3.3 3.7 3.5 3.1 Question #47 What is the mean in the following statistical table:

50. 3.3 3.7 3.5 3.1 Question #47 What is the mean in the following statistical table: Mean is the average of the numbers so first you would multiply the “Numeric Value” by the “Number of Responses” and then add the products together and divide by 54 (total number of responses).