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Performance Appraisals

Performance Appraisals. Content. Define performance appraisal Performance management Initial exchange of expectations Ongoing performance feedback Performance appraisals. What is a performance appraisal?. What is performance management?. Performance Management includes:.

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Performance Appraisals

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  1. Performance Appraisals

  2. Content • Define performance appraisal • Performance management • Initial exchange of expectations • Ongoing performance feedback • Performance appraisals

  3. What is a performance appraisal?

  4. What is performance management?

  5. Performance Management includes: • Initial exchange of expectations • Ongoing performance feedback • Performance appraisals

  6. Initial exchange of expectations • Between a new employee and manager • Discussion on initial performance expectations, objectives and interpersonal relationship expectations

  7. Ongoing performance feedback • Development of employees: • Attendance, performance, behavior • Managers should: • Provide specific, observed behavior • Focus on present examples • Remain calm and non judgmental • Constructive = Private • Address observable behavior

  8. Ongoing performance feedback • Most valuable opportunities = Successes • Increase likelihood of repeated behavior • Document ongoing feedback • Provide feedback in the moment • Timeliness will increase effectiveness

  9. Performance appraisals • Annual, formal and documented event • Should not be any surprises

  10. Performance appraisals Components: • Business results achieved • How the results were achieved • What was not achieved • Goal setting

  11. Performance appraisal tips • Plan ahead • Solicit feedback • Do not overtake the conversation • Gain agreement • Legal document

  12. Performance appraisal biases • Halo effect • Leniency error • Rate to justify pay

  13. Performance appraisal summary • Informal • Ongoing performance feedback • Formal • Initial exchange of expectations • Performance appraisals

  14. Questions?

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